Anurag Gupta

Proactive NOC Engineer and Network Engineer with hands-on experience in enterprise LAN/WAN operations, network monitoring, incident response, and infrastructure troubleshooting. Skilled in configuring and managing routers, switches, VLANs, and routing protocols (OSPF, EIGRP, BGP) to ensure high availability and optimal network performance. CCNA-certified with a strong foundation in TCP/IP, network security, and structured root-cause analysis.

Experienced in NOC operations, proactive alerting, and collaborating with cross-functional teams to minimise downtime and maintain SLA compliance.

NOC / Network Engineer - Tescom Business Solutions - Dombivli, India

(2025-01)

• Managed and monitored enterprise LAN/WAN networks 24×7, ensuring high availability, minimal downtime, and SLA compliance across multi-site environments.
• Configured and maintained routers and switches (Cisco IOS); implemented VLANs, STP, trunking, and inter-VLAN routing to optimise traffic flow and network segmentation.
• Led NOC operations including proactive monitoring via SNMP/Syslog alerts, incident triage, escalation management, and root cause analysis for network faults.
• Designed and implemented redundant network architectures with failover paths, ensuring business continuity and eliminating single points of failure.
• Resolved connectivity and performance bottlenecks through structured troubleshooting methodologies; maintained detailed incident logs and change records.
• Collaborated with InfoSec, server, and application teams for integrated network delivery and change management, including CDN migration support (CloudFront to Akamai).
• Maintained network documentation — topology diagrams, IP address management (IPAM), runbooks, and escalation procedures.

Bachelor of Science - Information Technology - Model College (2020) Dombivli, India

HSC - Science - Model College (2020) Dombivli, India