Anusha Nampally

Program and Operations professional with 3+ years of experience managing large-scale workflows, reporting, and cross-functional initiatives. Proven ability to analyze data, generate insights, and improve operational efficiency through process optimization and root cause analysis. Experienced in managing program tracking, reporting, and stakeholder coordination in fast-paced, high-volume environments.

Program & Operations Manager - Carbon Cell - UK (Remote)

(2024-01 - 2026-02)

• Managed end-to-end program operations including intake tracking, scheduling, task assignment, and workflow coordination across cross-functional teams.
• Developed recurring and ad-hoc reports using Excel and Power BI to track training adoption, compliance, and operational performance metrics.
• Performed root cause analysis on operational and process issues, identifying trends and implementing corrective actions that improved efficiency by 30%.
• Managed issue tracking and escalation workflows, resolving operational blockers while maintaining structured, audit-ready documentation.
• Built dashboards to track KPIs, program effectiveness, and completion metrics, enabling data-driven decision-making for stakeholders.
• Partnered with business analysts and stakeholders to extract, analyze, and interpret data from internal tools to generate actionable insights.
• Led process improvement initiatives, simplifying workflows and reducing operational delays by 25%.
• Supported onboarding, training coordination, and user workflow adoption across teams.

Operations Associate - Amazon Fulfilment Centre - UK

3 Years

• Operated in a high-volume environment managing large-scale workflows aligned with strict performance, quality, and compliance metrics.
• Identified process inefficiencies and contributed to continuous improvement initiatives that positively impacted productivity and workflow efficiency.
• Collaborated with operations teams to resolve bottlenecks and ensure smooth execution of daily operations.
• Worked in a metrics-driven environment, strengthening the ability to track performance, meet targets, and maintain operational accuracy.

Assistant Project Manager – Operations Improvement - Procial Inc.

(2023-06 - 2024-01)

• Analyzed operational workflows and datasets to identify inefficiencies, risks, and systemic issues.
• Developed reports and insights to support leadership decisions on process improvements and performance tracking.
• Performed root cause analysis and supported issue resolution, ensuring corrective actions were implemented and tracked.
• Improved operational performance by 15% through workflow optimisation initiatives.

Project Assistant – Engineering Operations - DRDO - India

(2021-01 - 2022-08)

• Supported project coordination, reporting, and documentation in high-compliance environments.
• Maintained structured documentation to support audit and compliance requirements.
• Assisted in incident tracking, investigation, and corrective action implementation.

Master of Engineering Management - Engineering Management - University of Leicester

Bachelor of Technology - Mechanical Engineering