Anzal Haneef

Passionate about joining a dynamic team where I can utilize my experience and abilities to deliver exceptional results and contribute to the company's growth.same time developing and improving self skills sets along with achieving the highest levels of customer success and retention through resolving conflicts promptly and building positive relationships with customers by creating best work environment for my colleagues

Head barista - Front House Manager - Brood And Banket Dutch Bakery

(2023-05)

• Recipe and Beverage Menu developer
• Customer Service Role model and Trainer
• Staff training and development Manual developer and implementor
• latte art skill trainer
• beverage quality inspector and food saftey auditor for the store
• staff shift and schedule planner
• inventory management and vendor procurement

Coffee master - Shift Supervisor - Starbucks Tata Alliance Pvt Ltd

(2021-12 - 2023-05)

• Coffee Master Certification achiever
• Developed most selling beverage in the region under the barista pride session
• During Supervised shift Cleared all GSR audits and food saftey audits with excellent Score
• Staff training and scheduling as per the company policies
• Effective staff deploying and sharing roles and responsibilities to the team
• inventory managment and store raw material order estimation

Shift Manager - MC Donald's Hardcastle Restaurants Pvt Ltd

(2019-05 - 2021-01)

• Achieved target sales for the year 2020
• Cleared National Food saftey audit with excellent Score
• Inventory managemnt with good accomplished target
• Staff training and shift planning

Bachelor of Commerce - BCom - Mahatma Gandhi University (2022-05)