Aoienla Imchen

A well presented, articulate and confident individual with a proven ability to provide exceptional customer service and ensure that passengers leave with a lasting positive impression.

Crew Member - INDIGO AIRLINES

(2017)

• RESPONSIBLE FOR SAFETY AND COMFORT OF THE PASSENGERS.
• DOING ROUTINE SAFETY CHECKS BEFORE TAKEOFF.
• WELCOMING PASSENGERS AS THEY BOARD THE PLANE AND HELPING THEM FIND THEIR SEATS.
• ATTENDING PRE FLIGHT BRIEFINGS.
• MAKING SURE THAT THE AIRCRAFT IS CLEAN AND TIDY BEFORE PASSENGERS COME ON BOARD.
• PRIOR TO TAKE OFF MAKING SURE ALL PASSENGERS HAVE THEIR SEAT BELTS ON.
• DEMONSTRATING TO THE SAFETY PROCEDURES TO FOLLOW IN AN EMERGENCY SITUATION.
• CONTRIBUTING TO A CUSTOMERS INFLIGHT EXPERIENCE.
• AT THE END OF A JOURNEY COMPLETING A FLIGHT REPORT RECORDING ANY INCIDENTS.
• DEALING WITH DIFFICULT PASSENGERS AND SITUATIONS POLITELY AND FIRMLY.

GRADUATE