Apeksh Naik

Results-driven Site Reliability Engineer with 10+ years of experience in managing large-scale Linux-based production environments in telecom and web hosting domains. I specialize in improving system reliability, availability, and performance through automation, monitoring, and SRE best practices. Proven track record of improving system uptime by 25%, reducing incident volumes by 40%, and maintaining 99.9% SLA compliance.

Experienced in implementing SLOs, SLIs, incident management, and proactive monitoring strategies to ensure highly resilient and scalable systems. Strong expertise in Linux administration, scripting, monitoring tools, and production support, with growing experience in cloud platforms, containerization, CI/CD pipelines, and infrastructure automation.

Senior Systems Engineer - Syniverse - Bengaluru, India

(2020-05)

• Worked as part of Site Reliability Engineering (SRE) function ensuring system reliability and scalability
• Defined and monitored SLIs, SLOs, and SLAs for production systems
• Managed incident lifecycle, reducing MTTR and improving system stability
• Provided on-call support and handled critical production incidents
• Contribute to structured Root Cause Analysis (RCA) and preventive actions to reduce recurring incidents.
• Managed high-availability Linux-based production systems
• Automated operational tasks using Bash scripting
• Implemented monitoring and alerting using Netcool, Grafana, promethues
• Optimized alerting to reduce noise and improve incident response and participated in change management, deployment monitoring, and release validation activities.
• Supported large-scale data pipelines (FTP/SFTP) across global regions (EU, NA, APAC)
• Collaborate with cross-functional teams during high-impact outages to restore services with minimal downtime.
• Designed and implemented Disaster Recovery strategies
• Contributed to capacity planning and performance tuning

Linux System Administrator - Diya Systems - Mangalore, India

(2015-10 - 2020-04)

• Administered Linux/UNIX servers in a high-traffic web hosting environment
• Supported Apache, MySQL, and mail servers (EXIM) ensuring smooth operations
• Automated routine system tasks using shell scripting
• Monitored infrastructure using Zabbix, ICINGA, and Cacti
• Conducted server health checks, performance tuning, and troubleshooting
• Handled L1/L2 incidents, escalations, and customer issues via JIRA and ticketing tools
• Managed mail queues, disk utilization, and uptime monitoring

Bachelor of Engineering - Computer Science - Visvesvaraya Technological University Ujire (2015-05)