Apoorva Devang

Sales Operations Coordinator with experience streamlining CRM workflows, sales reporting, and cross-functional order coordination. Owns CRM data, business reporting, and sales process documentation to improve forecasting and customer satisfaction. Supports team performance through training, audits, and daily communication with customers, vendors, and internal departments by inculcating VC, F2F, SV.

Sales Operations Coordinator - Inas communications - Bangalore

(2018-03 - 2025-04)

• Facilitated property showings, enhancing client engagement and satisfaction.
• Negotiated contracts effectively, ensuring favorable terms for clients.
• Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
• Analyzed competitive listings to refine pricing strategies and attract potential buyers.
• Streamlined client communication processes, improving response times and service quality.
• Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
• Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
• Ensured compliance with federal/state laws regulating real estate transactions.
• Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
• Aligning F2F meeting followed by SV and Closure.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Communicated with clients to understand property needs and preferences.

Front office floor manager - Nexa - Bangalore

(2016-02 - 2017-12)

• Supervised daily operations and staff activities on the sales floor.
• Trained new employees on store policies and customer service standards.
• Managed inventory levels and restocked merchandise as needed.
• Assisted customers with inquiries and resolved issues promptly.
• Coordinated scheduling for staff shifts to meet operational needs.

BBA - Human Resources Management - Jain University

Vijaya PU College

Rashtrothana Vidhya Kendra