Arun Arora

Licensed Pharmacist with 13+ years of experience in retail pharmacy operations, medication dispensing, inventory management, patient counseling, and healthcare customer service. Proven track record of improving pharmacy efficiency, ensuring regulatory compliance, and delivering quality patient care.

Pharmacist at Sai Medicare (2012-11 – Present)

• Medication Dispensing & Compliance – Ensured accurate dispensing of medications by leveraging pharmacy automation systems and adhering to regulatory guidelines, minimizing errors and enhancing patient safety.
• Inventory & Supply Chain Management – Utilized digital inventory management systems to maintain optimal stock levels, track medication usage trends, and generate automated restocking alerts, ensuring seamless pharmacy operations.
• Sales & Customer Engagement – Applied data-driven insights and CRM tools to analyze customer purchasing patterns, recommend appropriate OTC medications, and enhance customer satisfaction through personalized consultations.

Software Engineer at Tata Consultancy Services (2011-03 – 2012-06)

• Account Verification & Data Integrity – Developed and maintained account verification systems, ensuring data accuracy, security, and compliance with regulatory standards through automated validation processes.
• Farmer Card Management System – Designed, implemented, and supported farmer card management solutions, optimizing data processing, transaction tracking, and user authentication to enhance service delivery and operational efficiency.
• Billing & Financial Transactions – Managed digital billing systems to process transactions, generate reports, and ensure accuracy in financial reconciliations, contributing to operational efficiency and compliance

Pharmacy Internship at All India Institute of Medical Sciences (AIIMS) (2006-08 – 2006-10)

• Prescription Handling – Interpreted and reviewed doctors' prescriptions. Verified dosage, frequency, and duration of medications. Clarified unclear or incomplete prescriptions with senior pharmacists
• Dispensing of Medicines – Dispensed medicines accurately as per prescription. Maintained proper labeling and packaging standards. Ensured safety while handling LASA (Look-Alike Sound-Alike) drugs
• Patient Counselling – Educated patients on proper use of medications. Explained possible side effects and precautions. Provided guidance on food interactions and storage conditions
• Inventory Management – Assisted in maintaining stock records and inventory registers. Monitored expiry dates and removed expired/near-expiry medicines. Coordinated with purchase team for stock replenishment.
• Hospital Pharmacy Exposure – Supported OPD and IPD pharmacy operations. Assisted in ward supply and emergency medicine distribution. Maintained records for controlled and high-risk medications.
• Professional & Soft Skills Development – Coordinated with doctors, nurses and healthcare staff. Improved communication and interpersonal skills. Developed time management and professional work ethics

Master in Business Administration in Information Technology – Sikkim Manipal University (2014-06)

Bachelor in Science in Information Technology – Kuvempu University (2012-03)

Diploma in Pharmacy in Pharmacy – D.V College of Pharmacy (2007-06)

Intermediate – AIR FORCE BAL BHARTI SCHOOL (2004-06)