Arun K

Dynamic and results-driven E-Pharmacy Process Manager with extensive experience in pharmaceutical operations and team leadership. Skilled in product design for pharmaceutical and back-office systems, ensuring efficiency and accuracy in workflows. Experienced in validation and documentation of both Indian and international prescriptions in line with regulatory standards.

Proven ability to lead and coordinate teams, manage performance, and enhance customer satisfaction. Strong background in sales, personnel management, and inventory control, contributing to overall business growth. Dedicated to employee engagement, performance improvement, and operational excellence.

Highly organized, dependable, and proactive, with strong interpersonal, time management, and problem-solving skills. Focused on continuous process optimization and maintaining high standards of quality and compliance. Seeking a full-time managerial position that utilizes interpersonal, time management, and problem-solving skills.

Data Consultant - Keuro Digital LLP - Riyadh, Saudi Arabia

(2024-04 - 2024-08)

Worked in a project coordinating with Mr. Raghav Murali and Mr. Hatim Kandwalla and completed Pharma product database successfully.

• Worked as a Data Consultant specializing in Drug Categorization and Drug Detailing for the website Keuro Life Online Pharmacy, in compliance with Saudi Arabia (KSA) SFDA standards.

Assistant Manager & Product Design Coordinator - Netmeds Marketplace Limited (A Group of PDGOC Company) - Chennai

(2015-04 - 2024-03)

• Managed Indian medical prescription approvals and coordinated team operations.
• Trained, motivated, and guided team members to achieve performance goals.
• Handled customer queries and resolved operational issues efficiently.
• Prepared reports for management and investors to track performance.
• Planned and scheduled team activities to meet service and quality standards.
• Supervised daily operations to ensure accuracy, efficiency, and compliance.
• Recruited and trained new staff, ensuring smooth onboarding and skill development.
• Set clear objectives and monitored progress to maintain high team performance.
• Implemented quality assurance processes for continuous improvement.
• Promoted a positive work environment to enhance teamwork and employee retention.

Catalogue Manager - B and A Digitactical Solution Pvt Limited (A Group of PDGOC Company) - Chennai

(2010-02 - 2015-03)

• Updated and categorized drugs on the company website, including new and international products.
• Managed online marketing activities and handled drug-related web queries.
• Responded to international customer inquiries and supported online drug sales.
• Assisted with daily operations and collaborated effectively with team members.
• Resolved operational issues and maintained high service quality.
• Performed efficiently under tight deadlines in a fast-paced work environment.
• Demonstrated adaptability and quick learning of new concepts and processes.
• Motivated and guided team members to achieve performance goals.

Store Manager - Religare Wellness - Chennai

(2007-02 - 2010-02)

• Managed store operations, sales, and stock maintenance.
• Motivated and guided store staff to achieve sales and service goals.
• Organized product displays and promotions to boost customer engagement.
• Handled daily sales reconciliation, cash control, and store opening/closing procedures.
• Trained new employees on store protocols and customer service standards.
• Monitored inventory levels to ensure product availability and smooth operations.
• Promoted teamwork and a positive work environment to improve performance.

Pharmacist - Apollo Hospital - Chennai

(2005-04 - 2007-01)

• Drug dispensing to all level Pharmacy, Drug order, Stock maintenance.
• Maintained appropriate drug records and completed reports as necessary.
• Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
• Reported adverse drug events to comply with regulatory policies and procedures.
• Evaluated drug therapy to drive appropriate medicine use.

MBA - International Business Management - Annamalai University (2009-04 - 2011-03)

Diploma - Pharmacy - National College of Pharmacy (2003-04 - 2005-03)