Arya Naik

Seeking a challenging position in the aviation, hospitality, or travel industry where I can leverage my passion, training, and customer service skills to create meaningful guest experiences and contribute to the growth and success of the organization.

Barista - Tata Starbucks Private Limited - Andheri – Mumbai

(2023-03 - 2024-01)

• Managed front-desk operations independently, welcoming and attending to a high volume of guests with professionalism and a warm demeanor
• Demonstrated strong communication skills by effectively liaising between customers, team members, and management to ensure smooth daily operations
• Supervised and coordinated front-of-house activities, delegating tasks and maintaining team productivity during peak hours
• Resolved guest concerns and feedback promptly, consistently maintaining a positive and professional environment
• Trained and guided new team members on service standards, front-desk procedures, and team communication best practices
• Maintained accurate daily operational records and reported floor updates to management, ensuring full transparency and accountability

Bachelor of Arts - B.A. - Arunachal University (2022 - 2023)