Ashish Mitra

To secure a challenging position in the healthcare industry where I can leverage over 7 years of experience in Medical Billing and Revenue Cycle Management (RCM), contributing to a dynamic team and enhancing my professional skills.

Team Lead, Accounts Receivable (Legacy AR) at iMark Infotech, Chandigarh (2026-01-19 – 2026-06)

• Led a team managing Legacy AR for US healthcare clients across Mental Health, Chiropractic, and Home Health, overseeing insurance follow-ups, denials, appeals, collections, productivity, quality, and SLA compliance.
• Mentored team members, conducted quality audits, ensured HIPAA compliance, and maintained accurate account documentation.
• Led a BCBS Regence CO-29 denial recovery project for 2024 inventory, recovering approximately $5,000 from $10,000 outstanding inventory (50% recovery) through strategic appeals and payer follow-ups.

Team Lead-AR at 5-Tek Medical India (2025-05 – 2026-01)

• Insurance AR
• Collections
• Patient AR

Prior Authorization Specialist at Jorie AI (2023-10 – 2025-04)

• Discuss prior authorization requirements and insurance coverage with patients
• Obtain approvals from insurance companies and coordinate with nurse managers
• Follow up on denials and file appeals as necessary
• Review and assess patient accounts for accuracy and completeness

Senior Analyst at Nath Outsourcing Pvt. Ltd. (2020-02 – 2023-09)

• Verified insurance information and ensured compliance with SLA targets
• Prior Authorization Specialist
• Conducted pre-call analysis; checked authorization status via phone, IVR, or web portals
• Maintained thorough documentation within client systems
• Verified patient eligibility and benefits; obtained necessary authorizations

Senior Analyst at R1RCM (2017-12 – 2020-01)

• Verified insurance information and ensured compliance with SLA targets

Senior Practitioner at Concentrix (2016-07 – 2017-07)

• Managed B2B sales as an Account Manager for Vodafone
• Developed and maintained relationships with key clients
• Matched customer needs with Vodafone wireline solutions

Practitioner at Concentrix (2014-04 – 2016-06)

• Provided customer support for Jet Airways
• Handled loyalty program ticketing under Jet Privilege
• Resolved escalated issues and supported new hire training

B.Tech in Mechanical Engineering – KSOU (2011 – 2014)

Diploma in Mechanical Engineering – Chandigarh College of Engineering & Technology (2005 – 2008)

Matriculation – Shivalik Public School (2004)