Ashrish Sen

Technical Program Manager with 9+ years of experience leading high-impact Data, AI/ML, Microsoft Data Operations (MDO), SaaS, IoT, healthcare IT, and workforce management initiatives across program, product, and project management from strategy to execution. Proven execution leader with a track record of delivering 40+ complex programs and projects with 100% successful outcomes, driving end-to-end SDLC, AI platform delivery, and large-scale digital transformation across complex multi-vendor environments. Strong expertise in data governance, quality, compliance, analytics enablement, and AI-driven operational optimization, delivering measurable improvements in customer satisfaction, efficiency, and platform reliability.

Domain experience spans oil & gas, retail, edutech, supply chain & traceability, and digital asset platforms including NSE gold tracking initiatives. Experienced in building and scaling high-performing global teams, including recruiting, mentoring, and training 50+ engineering graduates from top institutes such as IIT and NITK, enabling them to become project-ready contributors and accelerating delivery. Strong hands-on exposure to AI and automation ecosystems including Python-based development, Microsoft Copilot, OpenAI technologies such as ChatGPT, and experimentation environments like Google Colab.

Skilled in stakeholder engagement, roadmap prioritization, and implementing Agile, Scrum, SAFe, and hybrid delivery frameworks, with hands-on experience in cloud and DevOps environments (AWS, Azure, GCP) and tools including Jira, Confluence, ClickUp, MS Project, Figma, and Miro.

Technical Program | Project Manager - Brillio - Bangalore

(2025-09)

Microsoft MDO Transformation & Governance

• Led end-to-end delivery of the Microsoft Data Operations (MDO) transformation program, covering discovery, data profiling, governance design, solution implementation, and rollout across multiple business units.
• Conducted rapid discovery workshops to define master data scope, domains, business rules, ownership models, and effort estimates, enabling structured roadmap and prioritization.
• Owned the implementation of key MDO platform capabilities including data quality frameworks, stewardship workflows, approval processes, monitoring, and governance dashboards.
• Enabled downstream analytics and enterprise reporting by driving trusted, standardized, and governed master data processes across systems.
• Acted as the execution driver, proactively managing dependencies, resolving data and platform issues, and ensuring teams met committed milestones.
• Defined and managed comprehensive program governance including project plans, RACI matrix, RAID log, risk and issue tracking, and milestone roadmaps for an accelerated 8-week transition program.
• Led structured delivery cadence including stand-ups, stakeholder syncs, governance reviews, and milestone checkpoints, ensuring transparency and accountability.
• Established scalable governance frameworks and reusable templates for reporting, dependency mapping, and delivery tracking.
• Coordinated cross-functional teams across business, data, engineering, security, BI, data science, automation, QA, and vendors to accelerate transformation timelines.
• Ensured alignment across enterprise platforms including Purview, Core Identity, S360, and MAX, driving clarity of ownership and decision-making.
• Presented program progress, risks, mitigation strategies, and ROI to senior leadership, enabling faster and data-driven decision-making.
• Consolidated operational insights including ticketing trends, data quality issues, monitoring gaps, and access challenges into business-impact language.
• Owned end-to-end creation of transition, transformation, and governance decks, translating complex technical discussions into executive-ready insights and recommendations.
• Produced structured weekly and bi-weekly program status reports, ensuring leadership visibility on progress, risks, and outcomes.
• Analyzed SME discussions, transcripts, and operational workflows to identify current-state gaps and define future-state solutions.
• Performed root-cause and Pareto analysis to prioritize critical issues and improve operational efficiency.
• Facilitated onboarding of global teams and ensured adherence to delivery standards, governance, and reporting frameworks.

Technical Program Manager - Mechademy - Delhi

(2024-01)

IoT & AI/ML Platform for Turbomachinery (Turbomechanica)

• Led end-to-end program and product delivery for an IoT and AI/ML platform focused on turbomachinery, driving roadmap definition, prioritization, and execution aligned with business value and customer outcomes.
• Defined product vision, strategic roadmaps, and feature prioritization frameworks to enable scalable and high-impact releases.
• Translated complex and ambiguous data, AI, and operational requirements into structured execution plans, accelerating delivery across multiple initiatives.
• Drove execution velocity by proactively managing dependencies, resolving blockers, and ensuring timely delivery across concurrent workstreams.
• Introduced automation across QA, reporting, and CI/CD processes, improving release quality, reducing manual effort, and accelerating delivery cycles.
• Led large-scale system and data migrations with zero downtime, ensuring data integrity, platform stability, and seamless user adoption.
• Oversaw end-to-end SDLC across design, development, testing, deployment, and production support for multiple data science and analytics initiatives.
• Owned delivery accountability across internal engineering teams, cross-functional stakeholders, and external vendors, ensuring alignment and on-time execution.
• Strengthened operational maturity by establishing structured governance, change management, and incident response frameworks aligned with ISO and ISMS standards.
• Enabled secure and compliant AI and IoT platform adoption by implementing monitoring, reporting, and operational control processes.
• Established scalable operational workflows and governance using ClickUp, significantly improving planning efficiency, cross-functional collaboration, and delivery transparency.

IT Program & Product Manager - Brigosha Technologies - Bangalore

(2022-08 - 2024-01)

Hardware & Software Telematics Platform

• Led program and product delivery for integrated hardware and SaaS-based telematics solutions, enabling scalable fleet intelligence, real-time monitoring, and analytics-driven decision-making.
• Built and scaled a 50+ engineering team by recruiting fresh graduates from premier institutes such as IIT and NITK, training them on live projects, and successfully delivering the first product release within one month.
• Mentored and guided engineers across multiple workstreams, driving accountability through structured timelines, risk identification, and progress visibility frameworks.
• Introduced process transformation initiatives by analyzing existing workflows, presenting strategic proposals to executive leadership, and implementing improvements that enhanced collaboration across design, development, DevOps, and QA teams.
• Strengthened transparency and alignment between engineering, business, and client stakeholders by standardizing reporting, communication, and governance practices.
• Implemented Agile and SAFe delivery models, establishing war-room support mechanisms for critical client issues, risk mitigation, and accelerated decision-making.
• Facilitated product strategy, roadmap planning, project kick-offs, demos, and stakeholder reviews to ensure business alignment and continuous feedback.
• Applied structured delivery frameworks including RAG reporting, MoSCoW prioritization, and RACI to improve prioritization, ownership, and execution clarity.
• Conducted sprint planning using Fibonacci-based story points to break down complex initiatives into manageable and predictable deliverables.
• Led cross-functional review cadences across design, development, QA, and DevOps to ensure alignment between business and system requirements, proactively resolving gaps.
• Managed release governance, including release readiness, change approvals, documentation, and stakeholder communication.
• Drove a culture of continuous improvement by experimenting with delivery models, scaling successful practices, and pivoting quickly when challenges emerged.
• Achieved a 75% increase in customer satisfaction, 30% improvement in retention, and 99% on-time milestone delivery while building a scalable and high-performance engineering culture.

IT Project Manager - Chainflux - Bangalore

(2021-04 - 2022-08)

Blockchain & Enterprise Solutions

• Managed end-to-end delivery of blockchain and enterprise solution programs, covering requirement gathering, solution design, development, testing, and deployment.
• Partnered with clients to define program objectives, KPIs, timelines, and success metrics, ensuring alignment between business goals and technical execution.
• Led cross-functional teams across engineering, product, QA, and DevOps, consistently achieving on-time delivery across multiple concurrent initiatives.
• Negotiated vendor contracts, timelines, and resource allocation while balancing internal capacity, ensuring optimal utilization and delivery predictability.
• Strengthened client relationships by acting as the primary escalation point, resolving critical issues proactively, and building long-term strategic partnerships.
• Drove continuous communication and stakeholder alignment through structured reporting, governance reviews, and progress tracking frameworks.

Software Tester & Associate Product Manager - Embibe - Bangalore

(2019-09 - 2021-04)

• Designed and executed comprehensive test strategies and test cases for global product launches, ensuring quality and release readiness.
• Collaborated with distributed QA teams to strengthen defect tracking, validation, and governance practices.
• Conducted API testing, workflow validation, and end-to-end system testing, enabling continuous product improvements.
• Partnered with product and business teams to define requirements, user journeys, and solution workflows aligned with customer needs.
• Contributed to product roadmap discussions by providing usability insights, customer feedback, and quality-driven recommendations.

Project Management Associate - Date The Ramp - Bangalore

(2017-01 - 2019-09)

• Collaborated with marketing, product, and business teams to support sprint planning, campaign execution, and product initiatives.
• Conducted market research, competitive analysis, and customer insights to guide product and growth strategies.
• Coordinated hub operations and vendor workflows to improve service efficiency and customer experience.
• Partnered with advertising and sales teams to design new marketing initiatives, increasing brand visibility and achieving 20% year-over-year revenue growth.

B.E. - Computer Science & Engineering - Mangalore Institute of Technology & Engineering (2014 - 2018)