Ashwini Geethu

Non voice process , Technical support engineer

Talent

Chennai, Chennai districtMember since September 14, 2023

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About

Hi my self ashwini , having 4 years of experience as Tech support engineer Providing technical support to end users on a variety of issues.

Supporting global users (US, EU, ASIA, Middle East)

Working as a shift lead to manage the que, assigning tickets, making report of daily activities.

Kept track of SLA and KPI. Also providing a stable communication link between Tier 2 teams.

Experience

Providing technical support to end users on a variety of issues.

Supporting global users (US, EU, ASIA, Middle East)

Education

BE electronics and communication engineering

Reviews

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