Ashwini Rane

A hardworking and intended to build a career with Leading Industries with Committed & Dedicated People having experience with nearly 3.5 years in Deel as Sr.

Operations

Analyst, Global Service Center. Quick to learn, enthusiastic team-player, keen to develop professionally. Multi-lingual and passionate, looking to provide excellence in customer service to clients in a successful and supportive Industry.

Sr. Operations Analyst, Global Service Center at Deel (2022-08 – Present)

• Help customers quickly onboard to the Deel Platform, serving as their primary point of contact and support during the set up phase
• Review documentation, checking the quality and accuracy of provided documents
• Be an expert user of the Deel platform to train customers and provide credible support on features and functionality
• Solve customer problems, and execute operations as required during the onboarding stage
• Provide client and employee support and advice via email/ phone/ hangouts, participating in the clients meeting to resolve raised questions
• Handle customer complaints efficiently, escalating issues to the relevant departments when necessary
• Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience
• Suggest ideas for optimizing customer onboarding workflows through process improvements and product automation
• Manage workload efficiently and within SLAs

Executive Helpdesk at Genius Consultants Ltd (Accenture)

Executive Helpdesk at Kelly Services Pvt. Ltd (Accenture)

Facility Executive at ISS Facility Service Pvt. Ltd (WNS)

Executive Admin at Megatech Power Equipment's Pvt. Ltd

Graphics Designer at Indecomm Global Services Pvt. Ltd

Lighting Artist at Technicolor Paprikas Interactive Services Pvt. Ltd

Freelancer In 2D Production House at Coresoft Technologies Jingle Toons

Digital Director – DSK Supinfocom I3 DAG, French University (2011-06)

12th – Rajarshi Shahu Mahavidyalaya, Maharashtra Board (2008-02)