Aswani Jayakumar

Healthcare professional with 12+ years of combined experience across clinical operations, physiotherapy, and medical coding, now specializing in Business Analysis for clinical healthcare projects. Skilled in requirement gathering, stakeholder management, gap and workflow analysis, and translating clinical business needs into BRDs, FRDs, and functional specifications. Brings direct, hands-on exposure to clinical documentation and patient-record workflows — a practitioner's understanding of clinical operations that most BAs only see secondhand — combined with Agile delivery fundamentals and analytics tooling (SQL, Power BI, Tableau, Advanced Excel).

Certified Professional

Coder (CPC) with working knowledge of HIPAA and healthcare compliance standards, well positioned to bridge clinical teams, product owners, and technical teams on scalable healthcare solutions.

Business Analyst (Internship) - Techolas Technologies - Palakkad

(2026-02)

• Gather, analyze, and document business and functional requirements with cross-functional stakeholders, converting clinical and operational needs into precise functional specifications.
• Conduct workflow and gap analysis by mapping As-Is processes and designing To-Be pipelines, identifying automation opportunities to improve data delivery and operational efficiency.
• Build and present dashboards and process visualizations to stakeholders — including a Healthcare Claims & Denial Analytics Dashboard and a Physiotherapy Clinic Ops Dashboard — improving reporting clarity for faster, evidence-based decisions.
• Write structured SQL queries to extract, manipulate, and analyze datasets, ensuring data integrity across internal testing environments.
• Apply Advanced Excel (Power Query, XLOOKUP, INDEX-MATCH) to cleanse, merge, and model disparate data sources for ad-hoc analytical and process-improvement reporting.
• Use Jira to track requirements, user stories, and sprint-related tasks, and Confluence to maintain requirement documentation and process artifacts accessible to cross-functional teams.

Medical Coder - Optum - Bangalore

(2023-06 - 2025-05)

• Reviewed and coded high volumes of clinical records daily, maintaining 98% coding accuracy while meeting HIPAA and payer-specific compliance standards — direct, sustained exposure to the clinical healthcare domain and regulatory requirements this role calls for.
• Identified recurring documentation and coding error patterns through root-cause and gap analysis, contributing to an 85% reduction in denial-related rework.
• Partnered with auditors and quality analysts to reconcile discrepancies in claims data, strengthening data integrity across 1,500 records per cycle — close-knit stakeholder collaboration comparable to clinical-team and QA coordination.
• Applied structured, rules-based analysis to interpret clinical documentation against coding guidelines — a directly transferable skill for requirement interpretation and business rule validation in clinical BA work.

Physiotherapy Specialist - Dar Al Shifa Hospital - Hawally, Kuwait

(2023-01 - 2023-10)

• Managed clinical documentation and treatment planning for 320 patients per month within hospital EMR-based charting systems, ensuring accurate records for continuity of care and compliance reporting.
• Coordinated with multidisciplinary medical teams to streamline patient scheduling workflows, reducing average wait times by 65%.

Physiotherapy Specialist - Gen. Directorate of Health Affairs - Al Baha, Saudi Arabia

(2013-11 - 2021-05)

• Delivered clinical care and rehabilitation planning across a high-volume public healthcare system, managing digital documentation and reporting for 1,000+ patient cases over 7+ years.
• Analyzed recurring patient-outcome trends to recommend treatment-protocol adjustments, improving 88% of standard care pathways in coordination with senior clinical staff — process-improvement work grounded in real clinical workflows.
• Maintained rigorous compliance with government health authority standards and audit requirements across all patient documentation.

Physiotherapist - V G SARAF Hospital - Kochi, India

(2011-03 - 2013-09)

• Provided physiotherapy assessment and treatment planning for 60 patients per week, maintaining accurate clinical documentation to support care continuity.
• Partnered with physicians and clinical staff to design individualized rehabilitation plans, contributing to a 45% improvement in patient recovery timelines.

Bachelor of Physiotherapy - Physiotherapy - University of Kannur, Kerala (2006 - 2010)