Athul Ks

I AM WELL EXPERIENCED BANKER WITH TOTAL OF AROUND 14 YEARS OF WORKING IN THAT 10 YEARS IN BANK.

Yes Bank – Since October 2019 

Relationship Manager Service (Manager) 

• Responsible for managing Service-Related issues to all Ultra HNI & HNI Clients across Kerala branches.

• SPOC for clients for Service requirements

• Responsible for processing Client requests with in TAT and ensuring the same with Branches and Various Departments

• Responsible for ensuring Branches to do TFX transactions within TAT and Document checking

• Supporting Sales team for achieving targets and giving leads

• Responsible for processing the transactions within TAT and without any Audit Compliance

Sales Manager- Retail Forex

• Responsible for managing and delivering RTFX business for the given branches
• Supporting branch banking channel through regular trainings, product refreshers and hand holding of transactions.
• Ensure branch adheres and follow the compliance process with zero tolerance on any deviation.
• Feedback to product and service team to ensure that Bank maintains competitive advantage in assigned market
• Managing & controlling end to end processes and liaising with other Departments for any show stopper

Sales Coordinator (August 2012-May 2013)

Responsibilities:

• Attending Client Calls/Emails
• Proper maintenance of sales records
• Introduction of company by sending company profiles to MEP clients
• Track of enquiries from clients and collect quote from suppliers
• Preparation of sales orders upon receiving orders from clients
• Issue of purchase orders to suppliers
• Delivery Coordination
• Office administration
• Recording of sales & purchase in the Falcon accounting system
• Control of Inventory
• Ensure proper delivery of materials to Client Site with proper documentation.
• Purchases from local market at good prices to get maximum profit for sales.

Sales Man: (June 2013 – May 2016)

• Manages a sales force of four sales peoples
• Achieves Monthly Sales targets by expediting the deliveries on time and to reach the targets.
• Coordinated between Accounts department, stores, and customers to resolve problems.
• Processed cash and credit payments rapidly and accurate
• Responded to all customer enquiries thoroughly and professionally.
• Referred unresolved customer grievances to designated departments for further investigation.
• Answered customer questions about product availability and shipment times.

Assistant Manager - Sales & Relation Ship (RTFX- Foreign Exchange)

• Coordinating clients, marketing and operations team for booking and clearing wholesale Foreign Currency forwards and retail transaction forwards.
• Co-ordination with central export cell and branches for timely movement of foreign currencies facilitating smooth turnaround of funds.
• Training teams on new process Analyze customer data and shortlist credit worthy and High Net Worth customers.
• Responsible for all-round customer relationship management prepares the MIS report for whole region (Kerala).
• Effective and timely MIS, cash flow management Prepares monthly incentives for Influencing Agents appointed.

• B.Com with Computer Applications - Bharathiar University from Sree Narayana Guru College, Coimbatore. –2005