Atukwatse Cosmas

Adaptable and results-oriented IT professional with a Bachelor of Science in Business Statistics, training in Networking and Information Technology, and practical experience in data analysis, reporting, systems support, and business operations. Strong understanding of computer systems, networking concepts, database management, troubleshooting, and ICT support services. Currently finalizing the Cisco Certified Network Associate (CCNA 200-301) certification.

Capable of working in demanding environments while maintaining high standards of accuracy, professionalism, and service delivery.

Bancassurance Specified Officer - Pearl Bank Uganda Ltd

(2025-12)

• Sale and promote insurance products through the bank
• Advise customers on suitable insurance solutions
• Support branch sales targets and customer retention
• Ensure compliance with banking and insurance policies

General Manager - The Interface Hub

(2023-01 - 2025-01)

• Managed daily business operations, supervised staff, and ensured smooth workflow
• Created and monitored budgets, implemented strategic goals, and improved efficiency
• Motivated teams and coordinated key activities to meet performance targets

IT OFFICER - The Interface Hub

(2022-06 - 2022-12)

• Installed, configured and maintained computer hardware and software
• Provided technical support and troubleshooting to users
• Assisted in network maintenance and connectivity support
• Managed electronic records and prepared ICT-related reports

IT Officer - Capital Focus Enterprises

(2021-06 - 2022-05)

• Provided first-line IT support and user assistance
• Installed and maintained operating systems and business applications
• Supported data management, reporting and system documentation
• Assisted with troubleshooting hardware, software and network issues

Intern - Uganda Revenue Authority (Nakawa)

(2019-06 - 2019-08)

• Assisted in data analysis for budget formulation
• Conducted PESTEL and SWOT analyses for strategic planning
• Developed KPIs for the IT department and assisted in weekly reporting

Cisco Certified Network Associate - Networking - Isbat University (2026)

Bachelor of Science - Business Statistics - Makerere University (2017 - 2022)

Computer Certificate - Computer Science - Seeta High School – Main Campus (2015 - 2016)

Uganda Advanced Certificate of Education (UACE) - General Education - Seeta High School – Main Campus (2015 - 2016)

Practical training Certificate - Computer Networking - Win the World Power ICT & business (2014 - 2015)

Uganda Certificate of Education (UCE) - General Education - Seeta High School – Main Campus (2011 - 2014)

Primary Leaving Examination (PLE) - Primary Education - St. Francis Primary School – Ntinda (2005 - 2010)