Atul Pathak
DGM Pharmacy operations
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About
With over 20 years of dedicated expertise in the healthcare industry, I am a seasoned professional who has honed my skills in super-specialty healthcare settings accredited by both JCI and NABH. My career journey has been marked by significant accomplishments, including my role in Inventory and staff management along with inviting and skilfully allotting tenders to ensure optimal procurement processes. I excel in developing robust relationships with local vendors, leveraging these partnerships to significantly reduce the cost of material procurement. well-versed in the use of various advanced software solutions, including SAP, H.I.S (Hospital Information System), H.M.S (Hospital Management System), ORACLE, MIRACLE HIS, and TRAK.
Experience
DGM Pharmacy operations - Aditya Birla Memorial Hospital - Pune
(2026-02)
- Led end-to-end pharmacy operations across OP, IP, OT, Day Care, Oncology, Dialysis, Cardiac and Central Pharmacy services.
- Achieved ₹1.64 Cr monthly OP Pharmacy sales in July 2026, against a target of ₹1.641 Cr — approximately 100.06% achievement.
- Q1 pharmacy sales achieved ₹4.362 Cr against a target of ₹4.331 Cr, delivering approximately 100.72% achievement.
- Delivered approximately ₹27.45 lakh YoY growth in July pharmacy sales despite a decline in OPD footfall.
- Improved operational control through daily stock-out monitoring, PR tracking, GRN follow-up and inter-store transfers.
- Strengthened inventory management, focusing on expiry, near-expiry, non-moving and slow-moving inventory.
- Led HIS migration/go-live activities, including pharmacy master verification, role mapping, transaction validation, audit reports and process corrections.
- Developed/strengthened SOPs, pharmacy manuals, role matrices and operational controls across multiple pharmacy areas.
- Improved manpower productivity and workforce utilization through cross-functional deployment and overtime planning.
- Established daily MIS and KPI monitoring covering sales, inventory, stock-outs, indents and operational performance.
- Strengthened coordination with Purchase, Stores, Nursing, Doctors, IT/HIS, Finance and Hospital Operations to ensure uninterrupted medication availability.
- Focused on zero tolerance for expired-stock dispensing, prescription errors, wrong MRP/pack-size entries and inventory discrepancies.
- Built a culture of accountability, compliance, training and continuous improvement across pharmacy teams.
AGM Pharmacy Operations - Max Healthcare - Lucknow
(2023-11 - 2026-02)
Worked As AGM Pharmacy & Unit pharmacy Head at Max hospital Lucknow. Along with Team of 67 dedicated professionals.
- Heading end-to-end Pharmacy operations, including OP Pharmacy, IP Pharmacy, Central Store, and OT Pharmacy.
- Managing a high-volume pharmacy setup with a daily Inpatient turnover of ₹35-40 lakh and outpatient sales of ₹ 9 to 10 lakh.
- Successfully increased OP Pharmacy sales from ₹1.33 Cr in Feb to ₹2.68 Cr in Dec-25. reflecting sustained monthly growth.
- With this significant growth LKO unit leading in the entire Max Group.
- Reduced stock-out rates significantly: OP Pharmacy: from 8.5% to 2.3%; IP Pharmacy: from 38% to 1%.
- Achieved 10% improvement in prescription capture through strategic engagement and process refinement.
- Eliminated expired stock across all pharmacy, s and ensured 100% compliance with internal audits and statutory requirements.
- Implemented robust inventory and workflow systems to streamline procurement, storage, and timely dispensing.
- Patient satisfaction and patient complaints.
- Monthly and quarterly consumption trend analysis & and cost-based planning
- Buffer stock and safety stock calculations as per hospital policy
- Coordination with departments for projected procedure load
- Pre-qualification of vendors based on quality, compliance, and past performance
- Rate contract finalization with transparent comparison sheets
- Regular vendor evaluation (delivery TAT, quality issues, return policy)
- Only approved vendors to be used for procurement.
- Requisitions raised through HIS.
- Mandatory approval matrix followed (Pharmacy → SCM → Finance → Management).
- Procurement records maintained as per NABH/NABL standards
- Vendor agreements, RC, PO, GRN, and QC reports stored properly
- All adjustment approvals taken strictly as per policy
- Audit trail for price changes and item code modifications.
- Bulk procurement planning based on high-volume items
- Regular rate negotiation and market rate comparison
- Return-to-vendor process for near-expiry or non-moving items
- Avoid overstocking to reduce inventory holding days
Assistant General Manager of Pharmacy Operations - Max Group
(2023-11 - 2025-02)
I hold the position of Assistant General Manager of Pharmacy Operations at Max Group, overseeing the operations of 20 hospitals within our network. My responsibilities primarily revolve around efficiently managing inventory and operations across the group's pharmacies.
- overall operations of the pharmacy.
- Inventory and sales.
- Compliance.
- SOP AND MIS.
- New projects operations.
- Spearheaded the addition of three new projects, including the successful setup of pharmacies in all three new units.
- Achieved a best-in-class GRN (Goods Receipt Note) TAT of 24 hours.
- Captured the highest number of prescriptions, driving significant operational efficiency.
- Increased sales by ₹80 lakh while reducing inventory by ₹2 crore through strategic management.
- Successfully executed non-moving inventory returns, optimizing stock levels.
- Implemented rigorous audit practices on a daily, weekly, monthly, and quarterly basis.
- Pioneered receiving and vendor return tracking systems for enhanced accuracy and efficiency.
- Maintained optimal inventory levels with a 15-day IP (Inpatient) inventory and a 25-day OP (Outpatient) inventory.
- Conducted daily consumption tracking to ensure precise stock management.
AGM Pharmacy - Care Hospital Banjara hills - Hyderabad
(2022-05 - 2023-10)
lead three units within a dynamic healthcare organization, at the helm of a remarkable team of 72 dedicated professionals. My leadership extends to overseeing the efficient management of 14 pharmacy stores and a comprehensive General Store, all of which play pivotal roles in our commitment to delivering top-notch healthcare services. In this pivotal leadership role, I functionally report to Hospital Chief Operations Officer (HCOO), ensuring seamless coordination between our operational units and the executive leadership team.
This collaborative approach enables me to align our strategic initiatives with the organization's overarching goals and vision.
- Inventory bring down by 90 lakhs. (4.50 Cr TO 3.60 CR)
- OP sale increases by 23 lakh/ month
- OP Prescription capturing increased by 11%
- Non-moving bring down by 10%.
- Expired stock zero.
- Audit compliance (best practice of audit).
- standard order process Implemented
Head Pharmacy & Purchase - Manipal Hospital (CRH) Gangtok - Gangtok
(2021-05 - 2022-05)
600 Bedded
- Procurement, Inventory, Vendor and store Management.
- Lead staff members in the pharmacy
- To monitor the legal requirements and standard processes
- Inventory and store management.
- Ensure daily, weekly and monthly audit.
- Monitor all purchase orders
- liaising between suppliers, manufacturers
- negotiate and agree contracts, monitoring the quality of service provided
- Process payments and invoices.
- Pharmacy GP increased by 16% (50% to 66%).
- OPD PHARMACY Sale increase by 13%
- Saving of 1.51 CR in one year.
- Near expiry identification process set-up.
- Inventory bring down by 70 lakhs. (2.50 Cr TO 1.80 CR)
Manager Pharmacy & procurement - Apollo Hospital Guwahati - Guwahati
(2019-05 - 2021-04)
Leading a team of 53 members including Procurement, IP, OT & OP Pharmacy. Functionally reporting to CEO.
- Lead staff members in the pharmacy by assigning work tasks, supervising, evaluating, hiring, training, and scheduling work shifts for all employees.
- Responsible for overseeing and managing the entire operations of the pharmacy s
- To monitor the legal requirements and standard processes of the department and ensure compliance
- Inventory and store management.
- Ensure daily, weekly and monthly audit.
- Made a Strong process of receiving and expiry management with all tracking record.
- Monitor all purchase orders are raised to authorized vendors as approved by management and adherence of negotiation terms and conditions. Adjustment issues and Adjustment receipts to be approved every month to ensure good inventory control. Monitoring and providing plan for Non moving and Slow moving stock liquidations periodically.
- Monitors the purchase of medicines by adherence of rate contracts negotiations held by management with the authorized vendors and ensuring compliance to standard processes and timelines like those of credit note.
- liaise between suppliers, manufacturers, relevant internal departments and customers
- Brought down the inventory from a figure of 1.60cr to 74 lacs.by constant monitoring and strategic management.
- Contributed to an inclined growth from 33% to 49% (G.P OF PHARMACY) for the organization.
- Recovered amount of approx. Rs.6 lakh of expiry return pending since 2017.
- Recognitions – Best manager award for two consecutive years-2019 & 2020.
Sr Manager Pharmacy and Purchase - Sasvat Omnicare Bangalore - Bangalore
(2018-12 - 2019-05)
Executed & ensured smooth functioning of Purchase and Stores, inventory management.Prepared various MIS reports . Led negotiations with existing and new suppliers for

