Regional Manager, Rest of East ( Bihar, Jharkhand & Odissa ) - Lenskart.com - India
(2024-03)
- Improved customer satisfaction and dealer profits by negotiating market consolidation.
- Currently i am handiling the 200+ Stores in Bihar, Jharkhand & Orissa with a large team.
- Leading a big Team and driving the Eye test, PAL, Revenue, & Overall quality parameters regionally.
- Working as leader to maintan the Optometrist KPIs and Optometrist quality and Operations.
- Tracked key performance metrics to identify areas requiring improvement.
- Managed region-wide projects to successful completion.
- Achieved business objectives and benchmarks through strategic planning.
- Directed sales efforts to increase brand awareness in the region.
- Achieved efficiency by streamlining regional operations.
- Ensured compliance with company policies and procedures across all branches in the region.
- Enhanced team's performance with regular coaching and feedback.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Conducted comprehensive eye examinations to diagnose vision issues and ocular diseases.
- Managed a team of optometry assistants and trainees, overseeing their training and development.
- Customised eyewear solutions for patients, considering both visual needs and lifestyle preferences.
- Implemented up-to-date optometric practices and technologies to enhance patient care.
Retail Store Manager, Maputo Mozambique - MAPUTO OPTOMETRISTAS LDA - Maputo Mozambique Southern Africa
(2023-07 - 2024-02)
- Conducted comprehensive eye examinations to diagnose vision issues and ocular diseases.
- Managed a team of optometry assistants and trainees, overseeing their training and development.
- Customised eyewear solutions for patients, considering both visual needs and lifestyle preferences.
- Implemented up-to-date optometric practices and technologies to enhance patient care.
Sr. Optometrist & Mentor - TITAN EYE PLUS, (Titan Company Limited) - Delhi NCR, Jaipur Rajasthan
(2015-07 - 2023-07)
- Prescribed corrective lenses and provided recommendations for eye care solutions.
- Led staff meetings to discuss practice performance, patient feedback, and areas for improvement.
- Led in-store training sessions for new staff, enhancing team knowledge on optometry practices and customer service.
- Monitored changes in vision and eye health over time, adapting treatment plans to meet evolving patient needs.
- Managing day to day store Operational activities.
- Staff handling and revenue generated.
- Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
- Examined, diagnosed and managed diseases and disorders of eyes and associated structures.
- Referred patients with indications of pathological condition to ophthalmologist for additional examination.
- Interviewed and examined patients with full range of vision problems and consulted medical charts to assist with diagnosis.
- Calculated proper prescription employing formulas for single corrective lenses, contact lenses, prisms, aniseikonia and aphakic lenses.
- Conducted regular inventory of eyeglasses frames and prescription contact lenses, maintained stock levels and submitted orders to vendors.
- Leveraged full field of optometric instruments and equipment to determine patient visual acuity, amplitude of accommodation and refractive state.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- For Associate partner's staff at TITAN EYE FR Stores
Optometrist - HIMALAYA OPTICAL PVT LTD - Delhi, Gurgaon
(2013-12 - 2015-06)
Optometrist, Optometry, Refraction,CL fitting and Dispancing, troubleshooting,
Optometrist - NIDHI EYE HOSPITAL - Agra UP
(2012-08 - 2013-12)
