Incident managemet Manager
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working as a Incident Management Manager in Oracle india pvt ltd
Strategic Project Manager, Scrum Master, and Major Incident Manager with 16+ years of experience delivering enterprise IT programs, orchestrating incident response, and leading Agile transformations. Expert in managing high-severity incidents across AWS, OCI, and GCP, applying Scrum principles, and ensuring SLA compliance. Proven ability to reduce downtime, implement automation (20% MTTR reduction), and drive operational resilience.
Strong leadership in stakeholder management, team mentoring, and aligning IT services with business goals.
