Avinash Pannem

Process Specialist with over 11 years of experience, including 8 years focused on payments, investigations, SWIFT messaging, and ISO 20022 standards. Demonstrates expertise in managing end-to-end payment operations and conducting thorough investigations with international banks, ensuring regulatory compliance and transaction accuracy. Skilled in optimizing payment workflows to boost operational efficiency and minimize risks in global financial transactions.

Comprehensive knowledge of payment systems, industry regulations, and best practices. Dedicated to delivering high-quality results in dynamic banking environments while maintaining strict adherence to compliance and risk management protocols.

Process Specialist - Cognizant

(2024-04)

• Process multi-currency payments from US banks, ensuring strict adherence to client checklists and regulatory compliance.
• Collaborate effectively with the sanctions team to secure timely approvals for compliant payment processing.
• Execute retirement-related transactions, accurately applying Federal and State tax deductions to ensure regulatory compliance.
• Manually process high-value wire transfers and checks, validating details against Letters of Authorization (LOA) and tax withholding documentation with 99.9% accuracy.
• Utilize expertise in SWIFT payments (MT 103, MT 202) and ISO 20022 standards, handling MT and MX payment formats (Pain.001, Pacs.008, Pacs.009, Camt.053, Camt.054) And RTGS,Swift.
• Manage Automated Clearing House (ACH) transactions along with diverse MT and sector-specific payments, maintaining precision and timeliness.
• Demonstrate proficiency in payment processing tools such as GPP and TLM, optimizing workflow efficiency and accuracy.

Senior Process Associate - Bny Mellon

(2022-12 - 2024-02)

• Processed and verified payments using SWIFT, Fedwire, and CHIPS instructions (USD), ensuring accuracy and compliance with banking regulations.
• Created and managed return of funds exceptions, crediting internal accounts promptly and accurately.
• Performed dual roles of Maker and Checker, maintaining strict internal controls and minimizing transaction errors.
• Manually processed LFM wires, holds, and reversals, ensuring timely resolution of payment discrepancies.

Senior Process Associate - Tata Consultancy Services

(2018-05 - 2022-11)

• Managed international money transfers for Westpac Bank, specializing in SWIFT payment types MT 199, MT 192, and MT 299.
• Resolved complex queries related to international transactions, enhancing client satisfaction and operational efficiency.
• Investigated and processed fund returns, recalls, cancellations, amendments, and fraud cases with a focus on compliance and accuracy.
• Conducted sanctions screening and handled beneficiary claims involving non-receipt of funds, ensuring adherence to regulatory requirements.
• Oversaw fees processing, Vostro and Nostro payments, and investigated Nostro breaks to maintain reconciliation accuracy.

Process Associate - Tata Consultancy Services

(2015-05 - 2018-05)

Information process enabler with BFL as insurance sales advisor

Incharge coordinator - Krishna chaitanya Group of Colleges

(2012-06 - 2015-01)

Incharge of maintaining the attendance and leaves and other activities across all the group of colleges

B.Tech/B.E. - Jawaharlal Nehru Technological University (JNTU) (2010 - 2010)