Ayesha Shariff
parent Relationships Manager
About
I am a dedicated and motivated professional with experience in relationship management, customer support, and business development. I am passionate about fostering positive relationships and helping organizations drive growth and success. With strong interpersonal skills and proficiency in CRM software, I aim to excel in a dynamic work environment
Experience
parent relationship manager - Edustoke private limited
(2023-04)
- Engaged with prospective parents to promote school offerings.
- Conducted follow-ups and guided facility tours to demonstrate amenities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Business Development Associate - Orchids International School - Bangalore
(2022-11 - 2023-04)
An international school providing diverse educational programs
- Conducted follow-ups and guided facility tours to demonstrate amenities
Internship - Teleperformance - Bangalore
(2021-07 - 2021-12)
A global leader in customer experience management
- Addressed customer queries and provided issue resolution in accordance with SOPS
- Managed customer expectations and ensured timely response
Education
Bachelor of Commerce - B.COM - Bangalore North University (2020-04 - 2023-07)
Pre-University College - PUC - Fathima PU Colleges (2018-04 - 2019-05)
SSLC - St Marys Public School (2015-06)
