
Ayoti Rajkumar
Senior Associate
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About
Trust & Safety Professional with 2+ years of experience in content moderation, real-time chat support, and text-based digital risk management. Expert at identifying toxic text, graphic media, scams, and copyright violations under strict, fast-paced deadlines. Possesses high psychological resilience and a proven track record of enforcing platform policies with strict neutrality.
Highly adept at de-escalating intense user disputes and keeping digital spaces safe through clear, empathetic written communication.
Experience
SENIOR ASSOCIATE (CONTENT MODERATOR) at Wipro India PVT LTD (Client: Google) (2023-11 – 2026-06)
- Review user-generated content for scams, illegal content, and other violations.
- Reviewing the audio, video, thumbnails and titles of YouTube on basis of policy guidelines.
- Attaching the policy lines to video content into the correct categories.
- We have to analyze the video content that users who violate content guidelines.
- Handling the set of policy guidelines to the entire title, thumbnail and video
- Making changes in reviews in video by knowing day to day updates in policies lines.
- Participating on the weekly client cascading updates on work.
- Checking the content whether they providing fraud link and promotions and take action on the content.
- Removing the content which is promoting or encouraging the illegal activities to the media and society.
- Established strong relationships with cross-functional teams, collaborating on projects to improve content visibility, accessibility, and discoverability across platforms.
- Managed workload effectively through proper organization of assignments according to priority, deadline or complexity.
- Contributed to a positive work environment through active participation in team meetings, trainings, and collaborative projects.
- Collaborated with team members to develop guidelines and best practices for content submission and review.
- Identified trends and common issues in submitted content, enabling targeted training for content creators.
Education
Degree in B.Sc (MPC’S) – Gauthami Degree College (IDPL) (2023)
Intermediate in MPC – Gauthami Junior college (IDPL) (2020)
10th class – Vivekananda High School (Shapur Nagar) (2018)