Salesforce QA & Tester (Certified Admin)
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As a Salesforce QA and tester, I bring 2 years of experience working in different testing methodologies like the Agile Scrum model. Proficient in manual testing and cloud computing, I possess demonstrable knowledge of sales cloud, service cloud, and financial cloud. My extensive expertise lies in performing effective requirement gathering by understanding business logic before developing test cases to produce reliable results.
Furthermore, I have a strong knowledge of Selenium Web Driver and the Software Development Life Cycle (SDLC). Alongside these technical skills, I excel in communication, enabling effective collaboration with teams.
June 2021 - Present
PROJECT-1:
Project Name: GEHealthcare.
Role: Application Development Associate (Tester&Admin)
▶ Conducted sanity/smoke testing for every software release.
▶ Engaged in various phases of QA and Automation life cycles, as well as different stages of
SDLC and STLC, following Scrum/Agile methodologies.
▶ Developed positive and negative test cases to validate the system under different conditions,
while mapping them to specific test data. Additionally, documented and analyzed the test results to identify potential bottlenecks for future releases. Engaged in testing web applications and actively participated in unit testing, user acceptance testing, and regression testing.▶ As part of my job role, I was responsible for both manual and automation testing tasks.
For manual testing, I prepared test strategy documents, test summaries, and requirement traceability matrices. In automation testing, I conducted feasibility analysis, developed test scripts, executed tests, and maintained the test scripts over time.
▶ I possess a strong understanding of SRS (Software Requirements Specification) review, test plan document, defect sheet document, and other relevant templates. I actively participate in peer review and defect review meetings with the development team to address and resolve identified defects.
▶ Generated over 1,000 bugs in 4 sandboxes and efficiently assigned them to developers who promptly worked on and resolved the defects within a 24-hour time-frame.
▶ Carried out weekly user migration activities and additionally created diverse datasets to support business operations.
▶ Engaged in resolving ADHOC production issues reported by various teams, including addressing identity management-related concerns.
▶ Operated within the Service Cloud environment, extensively utilizing Salesforce objects such as accounts, contacts, and leads.
PROJECT-2:
Project Name: IDFC First (Credit Card)
Role: Application Development Analyst (Tester)
▶ Monitored support tickets, user problems, and application workflows to ensure the smooth operation of the Salesforce platform.
▶ Provided comprehensive support for bi-weekly production releases from start to finish.
▶ Engaged in functional and non-functional regression testing while also actively contributing to various user stories.
▶ By consistently reviewing and monitoring the workflows, and prioritizing compliance and data privacy, I ensured the continuous effectiveness of the financial cloud systems.
▶ Engaged in working with diverse flows encompassing various processes and multiple types of credit cards.
▶ Proficient in analyzing SFDC's integration messages and distinguishing between various
APIs.
▶ Developed test cases and regression suites to optimize time and ensure efficient management.
▶ Guaranteed the prevention of defect leakage to the production environment.
▶ Assisted in providing training and facilitating knowledge transfer to new team members across multiple teams.
▶ Demonstrated proficiency in financial cloud terminology and collaborated with various teams,
including AEM and Mule.
Kalinga Institute Of Industrial Technology - B.tech (Mechanical Engineering) - 7.23/10 CGPA
2017-2021
▶ Autonomous Learning
▶ Domain Adaptability
▶ Can-do attitude
▶ Design Thinking
▶ Cogent Communicator
▶ Team Player
