Ayush Vats

Client-focused Account Manager with 3+ years managing complex, multi-stakeholder relationships across a 25+ property enterprise portfolio in US and Canadian markets. Proven track record of building long-term client trust, resolving high-priority escalations, and driving measurable account growth (20% YoY) through data-driven strategy and cross-functional collaboration. Skilled in contract negotiation, business reviews, and translating performance data into client-ready insight — recognised as Best Performer Q1 & Q2 2025.

Assistant Revenue Manager (Key Account Lead) at Atica Global (2026-07 – Present)

Promoted

• Serve as primary relationship owner for a portfolio of 25+ enterprise client accounts across US and Canadian markets, leading a cross-functional team of 5 to deliver on client commitments.
• Own end-to-end client relationship management — acting as trusted advisor to property owners, brand liaisons, and OTA partner accounts — sustaining high retention and satisfaction.
• Negotiated commercial terms with OTA partners, securing a reduced 15% commission structure across the account portfolio and improving client profitability.
• Lead client business reviews, translating market and performance data into forecasts and budget recommendations aligned with each client's goals.
• Own escalation management for high-priority accounts, ensuring rapid, data-backed resolution and stronger stakeholder trust.
• Partner with Sales, Business Development, and Product teams to design scalable solutions tailored to client needs.
• Maintain strong working relationships across 10+ OTA partner channels while protecting each client's competitive positioning.

Senior Revenue Analyst (Client Portfolio Management) at Atica Global (2025-07 – 2026-06)

Promoted

• Managed client relationships across a 12+ account portfolio spanning major brands (Choice Hotels, IHG, Marriott, Red Roof) and independent operators.
• Partnered directly with clients to communicate strategy and performance through clear, data-driven reporting — strengthening trust and long-term retention.
• Drove 20% YoY growth across the client portfolio through account-level strategy and consistent performance reviews.
• Resolved distribution conflicts on clients' behalf, protecting brand integrity and pricing — awarded Best Performer Q1 & Q2 2025.

Revenue Operations Executive (Client Support) at Atica Global (2024-04 – 2025-06)

• Supported client account operations across an assigned property portfolio, maintaining service quality throughout onboarding.
• Partnered with senior account managers on client reporting and inventory accuracy, contributing to smooth client handoffs.

Data Analyst Trainee at Trainity (2023-07 – 2023-10)

• Built dashboards and visual reports that communicated data insights clearly to non-technical stakeholders and clients.
• Contributed to a 15% increase in stakeholder decision-making efficiency through clear, client-ready data presentation.

B.E. – Chitkara University (2018 – 2022)

HSC – Army Public School (2017 – 2017)