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CyberArk PAM Engineer with 3+ years of experience in Vault/PVWA/CPM/PSM administration and AIM integrations (CP & CCP). Boosted password compliance from 49% to 82% managing 50,000+ privileged accounts. Skilled in DR validation, RCA, SLA management, and eliminating hard-coded credentials via CyberArk AIM.

Holds

CyberArk Defender (PAM-DEF) certification.

Security Consultant - IBM Pvt. Ltd. - Mumbai

(2025-07)

• Administer CyberArk Vault, PVWA, CPM, PSM, CP, and CCP; lead component upgrades, patching, and post-upgrade validation.
• Implement CyberArk AIM integrations using CP (on-host) and CCP (REST/SOAP API), eliminating hard-coded passwords across enterprise applications; configure AppID, Safe permissions, and authentication methods (OS User, Hash, Certificate).
• Troubleshoot AIM issues via CLIPasswordSDK diagnostics, trace log analysis, and AppID/Safe configuration reviews.
• Execute Disaster Recovery validation — Vault replication monitoring, failover testing, and DR Vault promotion — and conduct RCA for complex platform incidents.
• Manage production changes per ITIL processes; perform capacity planning, disk management, and SLA-compliant incident resolution.

MS Engineer - NTT DATA Pvt. Ltd. - Mumbai

(2023-04 - 2025-06)

• Managed CyberArk PAM environment of 50,000+ privileged accounts (Windows, Linux/Unix, network devices); led L1/L2 support teams, driving password compliance from 49% to 82%.
• Delivered CyberArk AIM onboarding for enterprise applications — CP and CCP integration, application authentication criteria, and end-to-end credential retrieval validation.
• Monitored CP Agent health, CCP web service availability, and Vault connectivity; proactively resolved AIM integration failures to maintain application SLAs.
• Generated Activity, Inventory, and Entitlement reports; managed Safe structures and JML user provisioning; supported LDAP/RADIUS PVWA integration for MFA.

B.E. - Information Technology - University of Mumbai (2018 - 2022)