Bala Krishnan

I am on the lookout for making a career with world class hotels, that has stemmed from a strong vision of offering the best of guest care and looks to delight all its guests and making a long-term relationship to make them loyal guests. I look towards enriching my experience of Executive Housekeeper currently to training and managing the housekeeping operation skills; to build career within housekeeping department; and develop in future to the next level of Room Division Manager.

Executive Housekeeper - Hili Rayhaan by Rotana - UAE

(2021-04 - 2023-08)

• Maintain all Hotel guest rooms and public areas, plus the "heart of house" ensuring the highest standards of cleanliness are met
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department
• Control all purchases for the Laundry department and maintain the quality of the linen
• Control the Landscape department and maintain the quality of the garden and purchases the flowers for the hotel

Assistant Housekeeper - Hili Rayhaan by Rotana - UAE

(2020-04 - 2021-04)

Head Housekeeping Supervisor - Amwaj Rotana - Dubai, UAE

(2016-12 - 2020-04)

Housekeeping Supervisor - Amwaj Rotana - Dubai, UAE

(2011-11 - 2016-11)

Housekeeping Room Attendant - Amwaj Rotana - Dubai, UAE

(2010-04 - 2011-10)

Guest Service Associate (G S A) - Taj Green Cove Resort - Kovalam

(2007-03 - 2010-04)

Housekeeping Room Attendant - Le Meridian Resort and Convention Center - Kochi

(2006-09 - 2007-02)

Training Room Attendant - Ashiana Regency - Chhota Shimla

(2005-07 - 2005-10)

Advanced Diploma - Catering Technology and Hotel Management - SISI Government of India (2006 - 2006)