Balaji J
Presales Technical Consultant
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About
I was working as a Senior Technical Presales Consultant, directly to Zoho Corp for ManageEngine products.
Certified ManageEngine ServiceDesk Plus Expert offering specialized expertise in implementing, configuring, and optimizing ServiceDesk Plus solutions. With a strong background in IT service management, I bring 8 years of experience in working with ManageEngine ServiceDesk Plus OP & Cloud products to streamline support operations and enhance customer satisfaction.
I have a deep understanding of ServiceDesk Plus modules, including Incident Management, Problem Management, Change Management, Asset Management, and Service Catalog, among others. I can effectively customize and tailor these modules to align with your organization's unique requirements, ensuring seamless integration into your existing IT infrastructure.
Experience
Certified ManageEngine ServiceDesk Plus Expert offering specialized expertise in implementing, configuring, and optimizing ServiceDesk Plus solutions. With a strong background in IT service management, I bring 8 years of experience in working with ManageEngine ServiceDesk Plus OP & Cloud products to streamline support operations and enhance customer satisfaction.
Education
Degree: B.E/ E.C.E – 2007 - 2011
