Balgovind Tripathi
Technical Support Intern at TCS Noida
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About
I aim to placed in a company where I can use my analytical and technical skills and comprehensive abilities to be better the company and personal learning. I am self-motivated team player and seeking a position as a lead web developer where I can apply my advanced knowledge of web design.
Experience
Technical Support Intern - TCS Noida - Noida
(2024-12 - 2025-12)
Supporting users by troubleshooting software, hardware, and access issues, managing support tickets, and ensuring timely and professional resolution of technical problems.
- Responded to over 85 customer calls daily and solved 90% of their concerns
- Contributed to good customer service
Placement Coordinator - FGIET
(2022-04)
Co-Ordinator, 'Farewell-22' - The Annual Farewell - FGIET - Raebareli
(2021-11 - 2021-11)
Education
BTech - CSE - Feroze Gandhi Institute Of Engineering & Technology (2019 - 2023)
ClassXII - International Hindu School Varanasi (2019 - 2019)
ClassX - International Hindu School Varanasi (2017 - 2017)
