Advisor - Landmax Auto Service Central Pvt. Ltd
(2020-09 - 2021-08)
Work as service advisor & bodyshop advisor.
- Advising customers on repair needs and providing status updates.
- Scheduling appointments and managing repair timeline.
- Writing service orders and descriptions of problems and repairs.
Bodyshop Sr Advisor - Modi Hyundai
(2021-09 - 2022-12)
- Greet customers and understand their vehicle repair concerns.
- Ensure claim process completion and invoicing within the required timeline.
- Open job cards and monitor repair progress.
- Check quality of repairs before final delivery.
- Maintain proper records of estimates, approvals, invoices, and customer feedback.
Fleet Team Leader - Ki Mobility Solution Pvt Ltd
(2023-01 - 2024-06)
- Assist customers with insurance claims by providing necessary documentation and communicating with insurance companies.
- Address customer concerns, handle complaints effectively, and strive to maintain positive relationships.
- Greet customers, understand their concerns regarding vehicle damage, and gather necessary information to accurately assess repair needs.
- Prepare detailed repair estimates, including parts and labor costs, and clearly communicate these to customers.
Motor Claim Assistant Manager – Maharashtra & Goa Region - IAR GROUP (Insurance Claim Management Company)
(2024-06 - 2025-05)
- Identify and assess external and internal damages to determine repair or replacement needs.
- Verify accident details, date of loss, and consistency with survey photos.
- Ensure timely submission of reports and maintain claim documentation.
- Communicate with workshops, insured customers, and company teams for required documents.
Bodyshop Manager - BMW MOTORRAD
(2025-05)
Oversees daily auto body repair operations.
- Deep understanding of automotive repair processes.
- Coordinate with the parts department to ensure timely ordering of required parts for repairs.
- Ensure claim process completion and invoicing within the required timeline.
- Address customer concerns, handle complaints effectively, and strive to maintain positive relationships.
