Basu Gaddi
Server Administrator / Technical Support Engineer
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About
Server Administrator / Technical Support Engineer with 7+ years of experience in Linux/UNIX and Windows environments, specializing in Web Hosting, System Administration, Desktop Support, and Cloud Operations. Proven expertise in troubleshooting, incident management, server optimization, database management (MySQL & MSSQL), and customer support.
Experience
Server Administrator - OVI Hosting Pvt. Ltd. - Hostingraja.in
(2015-04 - 2022-11)
Managed Linux and Windows servers, provided 24/7 L1/L2 support, handled hosting environments, monitoring, backups, migrations, firewall configuration, automation, and desktop support.
Administered
MySQL and MSSQL databases including installation, configuration, and performance tuning. Performed database backup, restoration, and disaster recovery operations. Monitored database health, optimized queries, and resolved performance issues. Managed user roles, permissions, and ensured database security.
Web Hosting & Server Support Engineer - Freelance
(2023-02 - 2025-06)
Provided remote server support, managed hosting, handled migrations, troubleshooting, and end-user desktop support. Supported MySQL and MSSQL database environments for clients. Handled database migrations, backups, and performance optimization. Troubleshot database-related issues and ensured uptime and reliability.
Education
Bachelor of Computer Applications - Computer Applications
