Basu Kolsure

A create administrative and operational position in which individual efforts lend to greater team collaboration an atmosphere in which organization and time management are highly regarded and in which an individual may contribute their entire skill set to their role within the company.

Supervisor - Wings Travels Management India Pvt. Ltd.

(2012-06 - 2014-12)

• Supervised daily employee transportation operations to ensure safe, timely, and efficient pickup and drop services.
• Planned and optimized routes based on employee locations, shift timings, and traffic conditions.
• Coordinated with drivers to ensure adherence to schedules, routes, and company policies.
• Monitored vehicle availability, fuel usage, and maintenance schedules to minimize downtime.
• Ensured compliance with safety regulations, company standards, and local transport laws.
• Managed driver attendance, shift rosters, and performance evaluations.
• Handled employee transport-related queries, complaints, and escalations effectively.
• Maintained accurate records of trips, mileage, fuel consumption, and incident reports.
• Coordinated with HR and admin teams regarding employee onboarding, shift changes, and transport requirements.
• Implemented cost-control measures while maintaining service quality.

Senior Admin executive - WNS global services

(2015-01 - 2021-01)

Handling employee transport help desk and responsible for directing, coordinating, planning and overseeing tasks and operations within an organization involving transportation.

• Allocating transport facilities for 3500+ employees.
• Maintaining daily transport chart for each employee writing mails.
• Arrangement Transport for client and pickup drop to Hotel/Airport.
• Preparing Weekly Shift Rotation for the Staff.
• Planning & Scheduling.
• Maintaining daily MIS Data.
• Conducting briefing sessions for Vendor Supervisors, Drivers & Guards.

Fleet manager - Executive Car Rental Services

(2023-08 - 2024-05)

• Manage and oversee the spot rental fleet of vehicles, ensuring they are well-maintained, clean, and safe for transportation.
• Route Planning Develop and optimize vehicle routes to ensure timely arrival and departure, taking into account factors such as traffic patterns, guests locations, and safety considerations.
• Driver Management: Sourcing, supervise and provide guidance to drivers, including scheduling, training, driver's compliance management and performance management.
• Safety Compliance: Ensure compliance with all relevant safety regulations and protocols, conducting regular inspections of vehicles and enforcing safety procedures.
• Communication: Maintain open and effective communication with guests, staff, and transportation personnel regarding vehicle schedules, changes, and any issues that may arise.
• Emergency Preparedness: Develop and implement emergency response protocols for transportation-related incidents, coordinating with administration and emergency services as necessary.
• Budget Management: Assist in budget planning and management for vehicle management - related expenses, optimizing resources while maintaining service quality.
• Record Keeping: Maintain accurate records of vehicle routes, schedules, maintenance logs, RTO works and other relevant documentation.

Business Development / ETS Operations Manager - Executive Car Rental Services

(2025-07)

• Identified and developed new business opportunities with corporate clients, travel agencies, hotels, and event planners to drive revenue growth.
• Built and maintained long-term relationships with corporate accounts, ensuring repeat business and contract renewals.
• Conducted market research to analyze customer needs, competitor pricing, and industry trends.
• Prepared and delivered sales presentations, proposals, and rate contracts to prospective clients.
• Negotiated pricing, service terms, and rental agreements to maximize profitability and client retention.
• Coordinated with operations and fleet teams to ensure timely vehicle availability and high service standards.
• Monitored daily ETS operations, vehicle allocations, trip schedules, and driver coordination to ensure smooth service execution.
• Managed booking confirmations, dispatch planning, route coordination, and operational documentation for corporate and travel clients.
• Ensured compliance with operational policies, safety standards, and company procedures during service delivery.
• Tracked fleet utilization, trip status, fuel records, and operational performance to improve efficiency and cost control.
• Handled escalations, service disruptions, and emergency operational issues to maintain uninterrupted customer service.
• Prepared operational MIS reports, booking summaries, billing details, and client service reports for management review.
• Supported marketing campaigns, strategic partnerships, and promotional activities to enhance brand visibility and customer acquisition.
• Addressed client concerns and resolved service-related issues promptly to ensure high levels of customer satisfaction and loyalty.

Diploma - health inspector - Bangalore University