Bharat Nadar
Operation Customer Expert
Talent
MumbaiMember since June 2, 2026
Backend process managementCustomer resolution and case handlingEmail process and documentationFinancial operations (debit/credit handling)MS Office (Excel, Word, Outlook)Teamwork and time management
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Backend process managementCustomer resolution and case handlingEmail process and documentationFinancial operations (debit/credit handling)MS Office (Excel, Word, Outlook)
About
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Operation Customer Expert - Teleperformance Global Business Private Limited
(2025-12-08)
- Maintaining customer profile and updating customer names in insurance policy
- Cancelling the customer policy and renewal
- Address changing of customer and high level accuracy maintaining
- Updating mortgage loan details to customer profile
Business executive - Smartshift logistics solutions Pvt ltd
(2023-10-10 - 2025-11-30)
- Handle customer queries and provide effective resolutions through email and backend processes.
- Manage and close case counts efficiently, ensuring accuracy and timeliness.
- Handle critical and high-priority cases with a focus on customer satisfaction.
- Maintain backend data records and ensure compliance with internal policies.
Cashier - BRRING Integrated Logistics Pvt Ltd
(2016-03-01 - 2016-01-30)
- Billing the invoice.
- Product auditing.
- Data entry.
- Managing the team roster.
Education
MBA - Anna University (2019)
BMS - Mumbai University (2015)
Skills
Operation Customer Expert
