Bhavna Naik

MBBS-qualified Medical Officer with over 5 years of experience across ICU, emergency care, occupational health, oncology, and large-scale telehealth programs. Currently working in a digital health ecosystem managing high-volume remote patient and caregiver interactions across maternal health, pediatrics, non-communicable diseases, and acute care queries. Experienced in clinical triage, escalation protocols, quality audits, staff training, and patient counselling.

Seeking telemedicine and digital health roles aligned with remote care delivery and clinical leadership.

Medical Officer – Remote Engagement Digital Services - Noora Health Pvt. Ltd.

(2023-01)

• Manage high-volume telehealth queries via WhatsApp, IVRS, and teletraining platforms
• Perform clinical triage, escalation, and evidence-based guidance across maternal health, pediatrics, NCDs, and post-operative care
• Handle complex and escalated cases requiring Medical Officer review
• Conduct quality audits of Medical Support Executive responses and ensure protocol adherence
• Lead fortnightly clinical training sessions for nurses and support staff
• Contribute to development of SOPs, triage workflows, and structured response templates for digital health delivery

Consultant – General Practitioner (Telemedicine) - Connect and Heal Private Limited

(2024-04)

• Conduct teleconsultations, review medical reports, and provide treatment guidance
• Counsel patients and coordinate referrals and follow-ups
• Maintain structured digital medical documentation

Resident Medical Officer – Intensive Care Unit - City Central Hospital Pvt. Ltd. - Davanagere

(2021-07 - 2023-09)

• Managed critically ill ICU patients including COVID-19 cases
• Performed and assisted in critical care procedures including arterial line, central line insertion, endotracheal intubation, pleural tapping, and ascitic tapping
• Led cardiac and respiratory arrest responses as Code Team Leader

Junior Resident - Apollo Hospitals - Bengaluru

(2020-01 - 2021-02)

• Worked in emergency care during the COVID-19 crisis
• ACLS & BLS certified; managed Code Blue responses

Medical Officer - Mangalore Refinery and Petrochemicals Limited (MRPL) - Mangaluru

(2019-09 - 2020-12)

• Provided occupational health services, emergency care, and lifestyle disease counselling
• Participated in COVID-19 awareness and vaccination programs

Junior Resident – Medical Oncology - KMC Hospital - Mangaluru

(2019-01 - 2019-08)

• Managed oncology patients, counselling, consent documentation, and discharge summaries

MBBS - Medicine - AJ Institute of Medical Sciences (2018) Mangalore