Pankaja Murthy

Dedicated professional work with 5 years of experience and Health sector i have 10 yrs of experience in different areas and demonstrating a strong commitment to serving disadvantaged youth and adults,including homeless,emancipated youth, and special-needs populations, documented success overcoming challenges of limited resources to design high- quality, cost-effective, and comprehensive programs that improve lives, recruiting experts. Skilled at building community support and strategic partnerships to transform under-served populations.

Care counselor - Superhealth hospital

• Counselling the client, Health education, Sale and marketing
• Experienced in working with HMS and Karexpert platforms for healthcare technology and patient management solutions.
• Managing efficient cash register operation, including scanning items, processing payment and issuing receipts.
• Discussing with customers regarding product, procedures, price and clearing their doubts and follow up.

Swasti Health catalysts

• Managing cases load marginalized communities, factory workers and their families, providing comprehensive support services that improve overall well-being during COVID-19.
• Conducted virtual telehealth visits over community to make mental and physical health service and counselling during the time of COVID- 19 and post COVID-19.
• Quality assessment of ground staff, training and capacity building for the health team.
• Wellness Incharge, Provided social work support, Telehealth, Counselling, Quality checking
• Supported Health care team, training and problem solving, Understanding treatment plans, such as psychosocial assessment, acceptable social work intervention.
• Providing program support for Self health group( SHG), screening and diagnosing and giving treatment and referral and working with local PH.
• Non communicable disease managed (NCD)
• Remote monitoring and follow up care (Call4Svasth)
• Hands-on experience with CRM tools and ConVox for customer engagement and call management
• Experienced in working with CRM systems and the Convox platform, managing customer relationships and deploying scalable applications on cloud infrastructure
• Involved School Health programs ( WASH program)
• Digital Health, Telemedicine and sales experience
• Expanded health care, social protection, SHG and financial basic management for ultra poor, marginalized community, factory and garments worker
• Providing HR solutions, managing recruitment and onboarding process and developing HR strategy.

Master's social work - Social Work - IBVE Institute Bangalore (2019-20 - 2019-20)

Diploma of Nursing - Nursing - Shivamoga Karnataka (2004-01 - 2008-12)

12th/PUC - GOVT SH Girls PU Collage Bhadravathi Shimoga district (2002-01 - 2004-12)

10th - GOVT High School M C Halli Chikamanagalore district (1999-01 - 2002-12)