Bhavna Singh

Results-driven sales leader with 10+ years across banking and insurance, specialising in bancassurance channel management and high-performing team development. Proven track record of driving revenue growth, deepening client relationships, and coordinating seamlessly with underwriting, operations, and branch networks. Adept at mentoring frontline teams and translating business strategy into measurable outcomes.

Cluster Sales Manager - Tata AIA Life Insurance - East Delhi

(2025-02 - 2026-08)

• Oversees East Delhi Cluster spanning 14 Axis Bank branches and a team of 7 frontline sales professionals.
• Drives monthly and annual sales targets, consistently achieving business growth across the cluster.
• Designs and delivers structured training programmes to sharpen team productivity and product knowledge.
• Coordinates cross-functionally with underwriting and operations teams to streamline policy issuance.

Relationship Manager - ICICI Bank Ltd

(2023-10 - 2025-02)

• Managed a portfolio of inbound banking clients, ensuring premium service delivery at every touchpoint.
• Maintained consistently high CSAT scores by proactively resolving issues and anticipating client needs.
• Reduced service turnaround time through improved inter-department coordination.

Assistant Sales Manager - Max Life Insurance

(2019-12 - 2023-09)

• Cultivated long-term relationships with branch staff and clients, driving sustained policy renewals and closures.
• Oversaw end-to-end policy servicing and branch-level operations management.
• Acted as key liaison between insurance and banking teams to ensure seamless product distribution.

Corporate Account Manager - Tata AIA Life Insurance

(2018-04 - 2019-08)

• Managed corporate relationships with bank employees and retail customers across assigned branches.
• Supported end-to-end sales lifecycle including documentation and post-sales servicing.
• Delivered product training sessions to bank staff, improving conversion rates.

Assistant Financial Manager - ICICI Prudential

(2016-06 - 2018-03)

• Consistently met and exceeded sales targets through the ICICI Home Loan distribution channel.
• Monitored competitor activities and market trends to inform sales strategy.
• Trained team members on insurance products, boosting overall team performance.

MBA - HR & Marketing - Punjab Technical University (2012)

B.Com - Delhi University (2010)

Sr. Sec - 12TH GOVT Sr. School HP Board (2005)

10th - DAV Public School (2003)