Bhavya Aggarwal

APM with 3 years at Restroworks owning product discovery and delivery across B2B SaaS and enterprise software. Launched a QR-based reservation system across 125+ global outlets, driving 23% client activation growth and opening a new enterprise segment. Experienced in roadmap prioritization, requirements engineering, A/B testing, and cross-functional stakeholder management.

Leverages a hands-on engineering background to collaborate directly in specs, data pipelines, and code— eliminating translation layers between product strategy and technical execution.

Member Engineering – Product Owner/APM at Restroworks (previously POSist Technologies) (2023-07 – Present)

Enterprise restaurant-tech SaaS serving 10,000+ restaurants across 50+ countries

• Led end-to-end product discovery utilizing continuous user interviews and data-driven mapping to launch a QR-based enterprise reservation system across 125+ global outlets, driving a 23% growth in client activations.
• Shipped an embeddable booking widget handling 2,000+ daily reservations for high-capacity event bookings, growing reservation volumes by 18% across enterprise partners.
• Automated multi-source revenue stream bifurcation (QR vs. third-party aggregators) into a single unified reconciliation dashboard, safeguarding 99.4% transaction uptime and eliminating accounting discrepancies across financial ledgers.
• Spearheaded core API integrations with Zomato, Swiggy, and EazyDiner—incorporating payment gateways (Razorpay, Stripe) and automated reconciliation workflows; architected automated performance tracking dashboards to provide executive leadership with real-time GTM and transactional visibility.
• Designed multi-variable A/B tests and CRO frameworks to improve partner ROI by 12%; utilized Azure Databricks analytics to cut operational bottlenecks and reduce manual staff intervention by 22%.

Bachelor of Technology in Information Technology – Guru Gobind Singh Indraprastha University (GGSIPU) (2019 – 2023)