Bhuvanesh Khannaa
Client Success | Sales Development | CRM Operations
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About
Sales Development and Client Relationship professional with hands-on experience managing client communication, coordinating project requirements, and supporting sales operations in fast-paced environments. Proficient in HubSpot CRM, client onboarding, lead qualification, and documentation management. Demonstrated ability to maintain strong client relationships, support revenue teams, and ensure smooth cross-functional project coordination.
M.Tech student in Computer Science (AI & ML) at VIT Chennai. Seeking opportunities in Sales Development, Customer Success, or CRM Operations within growth-focused organizations.
Experience
Client Relationship Specialist - Dream Tech Builds - Pondicherry
(2024-09 - 2026-01)
Tools & Platforms: HubSpot CRM, MS Excel, Google Workspace, Email & Chat Communication
- Served as the primary point of contact for clients across multiple construction projects, managing enquiries, requirement discussions, and structured follow-ups.
- Coordinated between internal teams and external vendors to ensure smooth project execution and timely client satisfaction.
- Maintained detailed CRM records of client interactions, approvals, and project milestones using HubSpot — enabling accurate pipeline reporting and forecasting.
- Assisted sales teams with quotation preparation, scope clarification, and professional client communication — reducing back-and-forth cycles.
- Monitored invoices and payment schedules, maintaining transparent communication with clients throughout the billing lifecycle.
- Resolved client concerns and escalations through structured follow-up and cross-functional coordination, improving resolution turnaround.
Education
Master of Technology (M.Tech) - Computer Science & Engineering with specialization in Artificial Intelligence & Machine Learning - VIT Chennai (2025 - 2027)
Bachelor of Technology (B.Tech) - Computer Science & Engineering with specialization in Artificial Intelligence & Machine Learning - Vels Institute of Science, Technology and Advanced Sciences, Chennai (2021 - 2025)
