Bijai

Dedicated and detail-oriented Executive Housekeeper with a proven track record of leading housekeeping operations in high volume hospitality environments. Skilled in managing staff, maintaining brand standards, and ensuring exceptional guest satisfaction. Strong ability to coordinate with other departments, control costs, and uphold the highest levels of cleanliness, efficiency, and service quality.

Executive Housekeeper - Radisson Blu - Guwahati

(2026-01)

• Oversees routine inspections to verify that all areas meet cleanliness standards, amenities are properly stocked, and guest comfort is consistently upheld.
• Analyzes budgets, operating statements, and payroll reports to support effective departmental financial management.
• Builds strong cross-departmental relationships with Engineering to ensure seamless communication and swift resolution of guestroom maintenance needs.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
• Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
• Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members' performances as well as overall departmental efficiency.
• Leads housekeeping operations to deliver exceptional cleanliness and guest satisfaction while maintaining compliance with company standards and policies.

Executive Housekeeper - The Park Indore

(2023-03 - 2026-01)

Executive Housekeeper - ITC Savoy Mussoorie

(2022-02 - 2023-02)

Executive Housekeeper - The Roseate Ganges - Rishikesh

(2021-11 - 2022-01)

Deputy Housekeeper (Pre-Opening) - The Roseate Ganges - Rishikesh

(2018-11 - 2021-11)

Assistant Housekeeping Manager - The Imperial - New Delhi

(2016-11 - 2018-10)

Housekeeping Executive - Vivanta by Taj - Surajkund

(2015-11 - 2016-11)

Housekeeping Supervisor - The Oberoi Amarvillas - Agra

(2008-10 - 2015-03)

Bachelor of Science - Hotel Management & Catering Technology - PUNJAB TECHNICAL UNIVERSITY - AGRA (2005 - 2008)