Binu Jovi
Team Leader – Academic Counselor
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About
A dedicated and detail-oriented individual looking for a challenging job with a rapidly growing organization to gain experience and expand my knowledge.
Experience
Team Leader – Academic Counselor at Bharathi Institute of Management Foreign Studies (2024-01 – Present)
Served as a Academic Counselor cultivated a strategic leadership mindset and the ability to transform challenges into opportunities. I developed expertise in inspiring high-performing teams, influencing informed decision-making, and delivering exceptional student-centric guidance.
- Active Listening & Empathetic Counseling
- Conflict Resolution & Critical Thinking
Java Developer at KGiSL SEZ IT Park (2023-10 – 2023-12)
It emphasis the continuously learning and the implementing technologies to enhance software efficiency and performance and it improves problem-solving abilities and a collaborative team player to delivering and empowering a high-quality solutions.
Senior Telecaller at Airtel Easy Calls (2023-01 – 2023-09)
It develops refined verbal communication skills and learns to adapt to different customer personalities and handle various scenarios during calls, contributing to increased flexibility.
Retention Team at HRH NEXT (2020-07 – 2022-11)
It Improves time management skills to efficiently handle multiple customer interactions and meet retention goals and targets and it develops negotiation skills to find win-win solutions that meet both customer expectations and company objectives.
Education
B.Sc. CS in Computer Science – PSG College of Arts and Science (2020)
HSC – Government Higher Secondary School (2017)
SSLC – St. Francis Xavier's Girls School (2015)
