Biplab Roy

Wellness and Fitness professional with over 12 years of experience in delivering customized fitness and nutrition plans. Adept at leading teams and conducting thorough wellness assessments for a wide range of clients. Specializes in program design and collaboration with physical therapists to ensure exceptional client care.

Proven success in leveraging data analytics to enhance strategies and drive healthy lifestyle initiatives. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Centre Manager - Gold's GYM - Madhapur (Hyderabad), India

(2025-10)

• Check facility, employees' work, and service levels to maintain compliance with company and industry standards.
• Trained employees on general procedures, gym rules, and duties.
• Provide one-on-one Personal Training to Platinum members.
• Developed sales strategies and coached staff on selling tactics to maintain a high percentage of membership enrollments.
• Implemented effective social media strategies to facilitate new business and promote patronage among existing customers.
• Supported enrollees in fitness program services by encouraging participation in Zumba, yoga, and other beneficial workout classes.
• Managed purchasing, sales, marketing, and customer account operations efficiently.
• Handled problematic customers and maintained excellent customer service.
• Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

Spa & Wellness Manager (Mumbai Airport) - Meghavi Wellness Pvt Ltd. - Mumbai (International Airport) Terminal 2, India

(2025-06 - 2025-08)

• Develop and execute strategies to increase footfall and drive business growth.
• Manage staff hiring, training and programs.
• Coordinated marketing efforts to promote Spa and wellness programs.
• Ensure compliance with all airport and spa policy of India's largest family spa chain.
• Met or exceeded monthly revenue and training goals.
• Managed time efficiently in order to complete all tasks within deadlines.
• Recruited, hired, and trained develop high-performing staff.
• Increased staff performance and engagement via motivational leadership.

Club Manager H2i (Preopening) - Anytime Fitness India - Saraidhella, India

(2024-12 - 2025-05)

• Recruited, hired, and trained develop high-performing staff.
• Increased staff performance and engagement via motivational leadership.

Fitness/Spa Manager - CLARKS EXOTICA CONVENTION RESORT & SPA - Bangalore, India

(2024-05 - 2024-10)

• Supervised a team of 10 spa therapists, ensuring exceptional guest service and treatment standards.
• Managed all aspects of spa operations, including scheduling, inventory, and employee training.
• Managed vendor relationships and negotiated contracts to secure the best products and services for the spa.
• Collaborated with other hotel departments to develop and promote spa packages and cross-promotions.
• Conducted regular evaluations of staff to drive quality service and customer satisfaction.
• Worked with marketing teams to create marketing and promotional content for social media.
• Developed promotional campaigns to attract new customers and increase brand awareness.
• Drive membership and Personal training sales to acheive monthly goals.

General Manager (Pre Opening) - NAZARETH WELLNESS CENTRE - Erbil, Iraq

(2018-11 - 2023-01)

• Developed and delivered engaging wellness workshops and seminars on topics such as nutrition, stress management, and financial wellbeing.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Interacted well with customers to build connections and nurture relationships.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Fitness Trainer/Personal Trainer - DIVAN HOTEL - Erbil, Iraq

(2015-09 - 2018-10)

• Demonstrate how to carry out various exercises and routines.
• Watch clients do exercises and show or tell them correct techniques to minimize injury and improve fitness.
• Give alternative exercises during workouts or classes for different levels of fitness and skill.
• Monitor clients' progress and adapt programs as needed.
• Explain and enforce safety rules and regulations on sports, recreational activities.

Fitness Instructor /Personal Trainer - ROTANA Hotels & Resorts - Erbil, Iraq

(2014-01 - 2015-02)

• Assessed and monitored client progress through regular fitness evaluations, using industry-standard tools and techniques.
• Provided nutritional guidance and counseling to clients, promoting healthy eating habits and lifestyle choices.
• Developed and implemented tailored fitness programs for over 100 clients, resulting in an average weight loss of 15 pounds and a significant increase in overall fitness levels.
• Created and implemented marketing campaigns to promote fitness services and attract new clients.

Fitness Instructor/ personal Trainer - ELITE GROUP - Bahrain

(2012-11 - 2013-11)

• Proficient in using various fitness equipment, including cardio machines, weightlifting equipment, and exercise mats.
• Certified in multiple fitness disciplines, including personal training, group fitness, and nutrition coaching.
• Experience in working with clients of all ages, abilities, and backgrounds.
• Strong communication and interpersonal skills, with the ability to connect with clients on a personal level.

Gym Supervisor - Jindal Steel - Orissa

(2010-01 - 2011-07)

• Created and managed a wellness budget that ensured the efficient and effective use of resources.
• Initiating, promoting and managing recreational activities.
• Managed gym finances, including membership fees, equipment rentals, and payroll.

Higher Diploma - Software Engineering - NIIT at Rourkela (2012)

Advance diploma - Fitness - Bodyline Gym & Fitness at Odisha (2010)

Diploma - Physical Education - Bodyline Gym & Fitness at Odisha (2009)

10th Pass - Indra Gandhi Open Schooling at Odisha (2008)