Bittu Chouhan

Customer-focused and service-oriented professional with 5 years of experience in aviation, customer service, and client support. Currently working as Cabin Crew with IndiGo Airlines, with a strong track record of delivering exceptional service, ensuring passenger safety and comfort, and working effectively in multicultural environments. Passionate about hospitality and committed to upholding the highest service standards.

Cabin Crew - IndiGo Airlines - Delhi, India

(2023-11)

• Deliver high standards of passenger service ensuring comfort, safety, and satisfaction.
• Assist passengers with diverse needs and provide personalized inflight service.
• Ensure compliance with safety, security, and operational procedures.
• Conduct safety demonstrations and perform cabin safety and security checks.
• Handle passenger queries, concerns, and difficult situations professionally.
• Work closely with team members to ensure smooth and efficient flight operations.
• Maintain a positive attitude and represent the brand through excellent service.

Technical Support Executive - Teleperformance - Jaipur, India

(2021-06 - 2022-06)

• Provided customer support via voice and chat, resolving technical issues efficiently to maintain high satisfaction rates.
• Consistently met performance targets within a fast-paced, process-driven environment.

Consultant – Admission Cell - Mody University

(2021-06 - 2022-11)

• Guided prospective students and parents on admissions and course details to support team enrollment goals.

Bachelor of Commerce - Accounts And Economics - Maharani College (2020-07 - 2023-01) Jaipur

12th - Commerce - St. Teresa's School (2018-07 - 2020-04) Jaipur