Brijesh Kumar

To contribute my potential & skills to the corporate sector and to achieve high standards in life both in terms of Professional Growth & Personal fulfillment. 6+ years of experience as MIS SPOC in inbound and outbound operations, with expertise in MIS generation and maintenance, team management, and revenue reporting.

MIS Analyst (Manager) - INDUSIND Bank Limited

(2023-06)

Working in Digital Sales division with focus on banking product analytics and sales insights.

• Timely tracking of Cost to revenue contribution for all banking products
• Providing insights on banking product Digital Sales like Personal loan, Credit Card, STBL, CASA, LOC, DRM Portfolio
• Provide timely and actionable analytics, with a focus on improving sales productivity
• Highlighting trends and other key indicators to relationship manager regarding their portfolio growth and depletion in terms of targets and product wise variations
• Create and maintain daily operational scorecards to track and report KPIs
• Highlighting trends and other key indicators across the sales region
• Validate product sales for scheme pay-out
• Design, Develop and support various daily, weekly, monthly reporting
• Collate and consolidate raw data from company's various online tools
• Presenting findings in a visually appealing manner that tells a data driven story to drive decision-making
• Publish the reports to the Managers and Senior Managers as per agreed timelines

Senior Executive MIS Coordinator - Blusmart Charge Pvt. Ltd.

(2023-01 - 2023-05)

Coordinated MIS operations for electric vehicle infrastructure development.

• Maintaining details of Active and under construction electric vehicle Hubs
• Maintaining data of Purchase order to vendor and collecting invoices against order
• Coordinate with SCM team for amendment in PO
• Responsible for coordinating infra team for create under construction Hubs development report
• Coordination with infra team for preparing project schedule and development plan for upcoming and under construction Hubs
• Analysis Month of Month EB consumption of Hubs as per base rate
• Variance Analysis (Budget planned vs Actual cost), Profitability calculation

Senior Executive Branch Coordinator - PRAMA HIKVISON India Pvt. Ltd.

(2018-07 - 2022-12)

Managed sales documentation, reporting, and coordination with regional distributors.

• Responsible for Registration and Documentation of SRD
• Maintaining month on month Sales Figures of SRD
• Responsible for SRD Daily Sales report and new SRD Acquisition report
• Analysis day to day trend of Pro disco used by Partners
• Preparing Product Scheme and TOD details of Regional Distributors for their billing discount
• Matching RD billing vs SRD Sales figures for process proper claim of SRD
• Coordinate with Head office for RD/SRD branding, Certification and other activities

Senior Officer - Aircel Limited

(2014-11 - 2018-03)

Finance & Accounting role on off-roll position through multiple vendors: Khetan Rajesh Kumar & CO. (Nov 2014-Feb 2016), Adecco India Private Limited (Feb 2016-Mar 2017), and Ontrack HR Services Private Limited (Apr 2017-Mar 2018).

• Responsible for region wise Daily Tracker which includes IRGS, Activation, Tertiary, and Primary
• Responsible for properly managing and timely preparing daily component wise revenue tracker the objective of this report is to track the component wise Revenue
• Involved in computation of DREC base on weekly, monthly on the basis of activation wise, aging of migration (Addition & Deletion) from DREC base
• Responsible for Acquisitions Analysis Report Trend, DREC Trend, ZDC Trend, Acquisitions decay of on-boarding customer
• Responsible for Site wise financial analysis (cost vs revenue), Variance analysis (AOP vs Actual Comparison)

MIS Executive - AA InfoTech PVT. LTD.

(2008-04 - 2014-06)

MIS generation and reporting for Aircel and BSNL accounts handling inbound and outbound operations.

• MIS generation from calls tagged
• QRC based Reports on FTD and MTD basis
• Tagging Report (TLs and Agent Wise)
• Vas Up-selling Reports of Inbound and Outbound
• Generation of Hourly Performance Tracker
• Generation of Repeat calls report
• Generation of process wise Daily productivity report
• Generation of Quality Dashboard on weekly and monthly basic
• Generation of Daily and Monthly agent productivity Report Tenure wise (AON)

Post graduation Certificate - Data analysis and Business Intelligence - BSE Academy (IIT Patna)

Graduation - BCA - P.T.U (2012)

Intermediate - B.I.E.C (2004)

Matriculation - B.S.E.B (2002)