Britto Susai Manickam

Dynamic HR professional with 9+ years of progressive experience in Human Resource Management, Administration, and Operations, including leadership roles across healthcare and corporate environments. Proven expertise in HR strategy, talent management, compliance, employee engagement, and performance systems. Adept at driving organisational efficiency, leading HR initiatives, and supporting business growth.

Senior HR Executive at SRM Medical College Hospital & Research Centre (2025-05 – 2026-07)

• Oversee end-to-end HR operations for hospital workforce
• Maintained HR MIS dashboards and employee database systems
• Manage payroll, compliance, and HR MIS reporting systems
• Lead performance appraisal cycles and employee development plans
• Ensure statutory compliance and audit readiness (NABH & NABL)
• Handle employee relations, grievance resolution, and retention strategies
• Coordinate cross-functional HR initiatives with leadership teams
• Coordinate in events conducted for employee welfare
• Streamlined HR processes improving operational efficiency

HR Executive at Ambika Industries (2023-06 – 2025-02)

• Managed full-cycle recruitment and workforce planning
• Strengthened employee engagement and grievance handling systems
• Supported HR policy implementation and compliance initiatives
• Supported workplace safety compliance initiatives
• Addressed employee grievances and workplace concerns
• Improved communication between management and employees

Learning Sabbatical (MBA – HR) at Self-Directed Learning (2021-06 – 2023-05)

Specialized in Strategic HRM, Organisational Behaviour, and Talent Management

Manager (Operations & HR) at BMS Stores (2016-08 – 2021-05)

• Led business operations, staffing, and team supervision
• Managed recruitment, onboarding, and employee training
• Improved operational efficiency through process improvements

Admin & HR Manager at Haifa Technical Services LLC (2013-04 – 2016-01)

• Led HR and administrative functions for construction workforce
• Managed recruitment lifecycle, employee relations, and compliance
• Implemented HR policies and ensured adherence to labor regulations
• Handled employee engagement and conflict resolution strategies

Earlier Roles at Multiple Organizations

• Administrative Assistant Trainee – Dubai

MBA in HR – Bishop Heber College (2021-06 – 2023-05)

B. Com – St. Joseph's College (2006-06 – 2009-05)