Budhdeo Singh

Dynamic International Travel Consultant with 5+ years of experience in travel sales, GDS operations, and global client handling. Proven track record of achieving $9,000+ monthly sales targets with consistently high customer satisfaction scores. Expertise in Amadeus, Sabre, Galileo, and Travelport platforms with strong background in managing complex international bookings and delivering exceptional customer experiences.

International Travel Consultant - Dyninno Pvt. Ltd. - Kolkata

(2025-07)

• Handle end-to-end international bookings, cancellations, and rescheduling for global clientele
• Manage high-volume inbound/outbound calls while consistently achieving ~$9,000 monthly sales target
• Operate Amadeus & Sabre GDS platforms to ensure accurate ticketing and booking management
• Maintain high CSAT scores through proactive customer engagement and issue resolution

International Travel Consultant (Sales) - Omprime Technology Pvt. Ltd.

(2022-09 - 2024-05)

• Managed 50+ international bookings per month with 95% Customer Satisfaction (CSAT) score
• Handled all rebooking and rescheduling requests within a 2-hour turnaround time
• Consistently converted inbound inquiries into confirmed sales through persuasive communication
• Coordinated with airlines and suppliers to resolve ticketing issues efficiently

Web Content Writer & Voice Support Executive - Iglobal Impact ITIES Pvt. Ltd.

(2021-01 - 2022-09)

• Created 100+ SEO-optimized travel blogs and articles improving organic website traffic
• Resolved 1,000+ customer queries via voice and chat with 98% accuracy rate
• Maintained detailed records of customer interactions for quality and compliance review

Travel Agent – MakeMyTrip Process - iEnergizer

(2018-11 - 2020-12)

• Handled 2,000+ domestic and international travel queries with consistent high performance
• Ranked in top 5% of agents for customer satisfaction and sales conversion
• Managed invoices, bookings, and documentation with high accuracy and compliance

MBA - Finance - St. Xavier's College, Kolkata (2023 - 2025)

Bachelor of Arts - BB College (2016 - 2019)