Cecilia Jacob.j

Results-driven Learning & Development (L&D) professional and English Communication Trainer with over 10 years of experience upskilling software engineers, corporate professionals, and students. Proven track record of delivering high-impact corporate training programs within the IT and service sectors, specializing in Voice & Accent (V&A), email auditing, and business communication. Combines deep linguistic expertise with a keen interest in tech-driven communication, actively applying structured language design to AI Prompt Engineering.

Adept at aligning communication training with organizational goals to improve client-facing interactions and team collaboration.

English Trainer - Flatworld Solutions Pvt Ltd

(2021-10)

Deliver tailored business English and communication training to IT and service sector professionals to improve client-facing delivery.

• Design and execute localized training modules, corporate refresher programs, and Voice & Accent (V&A) workshops.
• Conduct continuous language assessments and corporate email auditing to maintain high standards of business writing.

Communication Coach - Telligent Support LLP

(2021-04 - 2021-10)

• Coached workplace professionals in high-impact communication strategies, conflict resolution language, and precise email writing.
• Facilitated continuous language improvement sessions designed to bridge gaps in corporate workplace alignment.

Teacher Trainer - Mastree

(2020-12 - 2021-02)

Upskilled and trained educators in advanced English communication methodologies and instructional delivery techniques.

English Language Trainer - Kristu Jayanti College & College of Law

(2017-08 - 2020-04)

Designed and delivered corporate-style readiness modules to MCA, MBA, MSW, and Law students to prepare them for tech and corporate placements.

English Language Trainer - Value Point Academy

(2013-11 - 2017-08)

Prepared international students and professionals for global benchmarks via IELTS, TOEFL, and PTE certification coaching.

Visiting Faculty - St. Aloysius Degree College, Bengaluru - Bengaluru

(2013-01 - 2013-11)

MA - English Literature - Bangalore University (2012)

BA - English Literature - Kristu Jayanti College (2009)

PUC - Corporation Junior College for Girls (2006)

SSLC - St. James High School (2004)