Pratistha Sharma

L&D professional with 3.9 years of experience building and scaling the Learning & Development function from scratch for a 200+ employee, ISO 27001- and ISO 13485-certified MedTech company. Expertise spans learning strategy, leadership development, LMS administration, capability building, compliance training, and stakeholder management across 15+ departments. Managed ₹6L in learning investment, delivered 20+ programmes, and maintained zero Major Non-Conformances across two consecutive ISO audits, while serving as a key stakeholder for AI automation and driving AI tool adoption across L&D workflows.

L&D Specialist at Tricog Health India (2022-11 – 2026-09)

• Department Architecture: Established Tricog's L&D function from the ground up, supporting 200+ employees across 15+ departments, building SOPs, competency frameworks, and the LMS ecosystem where none existed.
• Programme Delivery: Designed and delivered 20+ learning programmes across compliance, leadership, AI, product, and technical domains.
• Training Needs Analysis: Led annual TNA across 15+ departments, converting stated requests into root-cause capability gaps and 3–5 prioritised programmes per department per year.
• Budget Ownership: Owned ₹5.6L+ in external learning investment end-to-end, vendor sourcing, negotiation, contracting, and finance coordination across 10+ partners.
• Competency & Succession Mapping: Engineered a skill mapping framework across all departments to close capability gaps and align learning investment with business growth objectives.
• Leadership Development: Spearheaded a High-Potential development programme for a 13-person commercial cohort and directed role-specific leadership, communication, and AI capability programmes across sales, engineering, HR, and customer-facing teams, reaching 180+ unique learning participants.
• Coaching & Onboarding: Instituted a structured 1:1 coaching framework with weekly sessions and measurable behavioural progress; launched role-specific onboarding journeys, including a 6-person lateral cohort and 20+ structured onboarding calls.
• AI Automation Stakeholder: Served as key stakeholder for AI automation, championed and implemented ChatGPT, Claude, Gemini, and NotebookLM across L&D workflows, reducing content creation time and improving training turnaround ahead of organisation-wide AI adoption.
• Documentation Automation: Automated ISO training documentation using Google Forms + Drive as functional stakeholder, eliminating manual folder creation before every audit.
• LMS & Learning Analytics: Own Zoho LMS as System Owner, curating content and managing user access for the full employee base; developed an automated dashboard tracking training investment, department-wise coverage, and business impact.
• Compliance & ISO: Sole custodian of training records for ISO 27001 and ISO 13485, maintained 100% documentation accuracy and cleared two consecutive audits with zero Major Non-Conformances, while delivering 11 mandatory compliance programmes (DPDPA, CAPA, ISMS, Cyber Security, POSH, and others).
• Vendor Management: Managed 10+ external training vendors and partners end-to-end sourcing, contracting, onboarding, and post-training effectiveness review.

HR Intern at Sinzo Media (2022-09 – 2022-10)

• Managed end-to-end intern recruitment; supported the CEO on brand positioning and social marketing strategy.

HR Intern at Finaachi Trading Co. (2019-04 – 2019-05)

• Hired 8 candidates in one month and created foundational HR policies for a 50-person fintech startup.

PGDM in HR & Marketing – GIBS – B School, Bangalore (2021 – 2023)

B.Com – St. Joseph College of Commerce, Bangalore (2017 – 2020)