Chahat Arora
SAP Successfactors Consultant
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About
Seeking a responsible and challenging position in a growth oriented progressive company where my SAP Successfactors experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth.
Experience
SAP Successfactors Consultant at Century IT Solutions (2024-06 – Present)
Client: Anglo French Drugs Limited.
Project Type: Support.
Team Size: 7.
Anglo French
Drugs & Industries Ltd was established in the year 1923 and is one of the leading manufacturer and exporter with a motivated pharmaceutical manufacturing company with a positive outlook. They export products over 13 countries including Eastern Europe, East Asia & Africa. It is the first company in India to manufacture "single vitamin" injectibles and a combination of B complex. They are Brand leader in B complex market.
- Provided L1/L2 application support for SAP SuccessFactors Employee Central in a production environment.
- Handled incident, service request, and change tickets related to Employee Central functionalities.
- Supported day-to-day HR operations including employee lifecycle events (hire, transfer, promotion, termination).
- Assisted in troubleshooting issues related to Foundation Objects, Business Rules, Event Reasons, and Workflows.
- Supported Role-Based Permissions (RBP) access issues and user authorization requests.
- Performed data corrections and mass data updates using EC templates and imports.
- Coordinated with functional and technical teams for issue resolution and root cause analysis.
- Supported integration-related issues between Employee Central and other SuccessFactors modules or external systems.
- Assisted in testing fixes and minor enhancements in test and production environments.
- Prepared and maintained support documentation, SOPs, and knowledge base articles.
- Ensured SLA adherence and timely resolution of tickets.
Education
Graduation – DAV Centenary College (2021)
12th – KL Mehta Dayanand Sr. Sec. School (2020)
10th – KL Mehta Dayanand Public School (2018)
