Chaitra S

Product Manager and API Specialist with 9+ years of experience in IT, including 1+ years driving innovation in AI-powered products and secure cloud integrations. Expert in designing, developing, and deploying scalable APIs and AI solutions using modern frameworks like Lang Graph, Phoenix, and Python. Proven track record delivering robust telecom and SaaS products with a strong focus on automation, security, and AI-driven user experiences.

Extensive experience in Oracle Service Bus 12c integration and Talend, specializing in service-oriented architecture, message flows, and complex XML/XSLT transformations. Worked with major global telecom companies including Millicom (Africa and Latin America), Airtel (India), and BT (UK). Currently upskilling in Oracle Integration Cloud (OIC) to expand cloud integration capabilities.

Product Manager at Culvii (2024-12 – 2025-07)

• Led the development of Stere AI Assistant for Questionnaire and Rating Service, leveraging advanced AI frameworks for enhanced automation and analytics.
• Designed and implemented a Security Alerts API integrating AWS, GitHub, and Sophos, boosting info-sec product visibility and real-time threat detection.
• Integrated Lang Graph, Phoenix, and Deepeval into AI workflows for improved product intelligence and evaluation.
• Collaborated with engineering and info-sec teams to deliver innovative SaaS solutions, focusing on AI, automation, and security.

Senior OSB/SOA Developer & Designer at THBS (2016-04 – 2024-11)

API Design and Development for Global Telecom Projects

• Designed and implemented Oracle Service Bus 12c integrations, configuring proxy and business services to enable seamless data exchange across telecom systems in Africa, Latin America, India, and the UK.
• Developed and maintained message flows and transformations using XSLT and XQuery to process XML payloads for number portability APIs, ensuring accurate data processing and system interoperability.
• Leveraged OSB adapters (JMS, DB, File/FTP) and transport protocols (HTTP, SOAP) to integrate legacy and modern applications, reducing integration latency by 25%.
• Implemented robust exception handling and error policies in OSB proxies, improving system resilience and reducing downtime by 30%.
• Automated API reporting with Logstash and Elasticsearch; managed version control using SVN.
• Implemented Kong API Gateway for secure API management.

B.E. in Electrical & Electronics – VTU (2011 – 2015)