Sales Account Manager - Amazon - Bengaluru, India
(2024-08)
We are working for a hands-on, detail oriented and highly motivated Sales Specialist to help deliver our product offerings & solutions to sellers to succeed online. We should be comfortable interfacing with technology systems and be able to gather actionable insights. We are responsible for identifying opportunities to innovate with customers, influencing the product roadmap. We should be relentlessly customer focused & agile to shape this business from zero to one
- Pitch and onboard high value customers on the platform
- Increased sales revenue by developing and implementing strategic sales plans.
- Onboarded and scaled high value sellers on Smartbiz.
- Onboarded the right set of sellers on our product and established processes to maintain quality of launch.
- Responsible for onboarding and scaling high value sellers on Smartbiz
- Piloted and experimented with different target groups to identify ideal customer segments for our product.
- Followed up with customers post-sale to assess satisfaction and resolve technical or service issues.
- Act as a SME for 1 or 2 areas of overall product from GTM to provide relevant insights & influence the product roadmap. (Ex: Catalog set up, Seller Analytics etc.). Working on fully excel.
- Established strong client relationships through consistent communication and effective problem-solving.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
Digital Content Associate - Amazon - Chennai, India (Remote)
(2021-08 - 2024-08)
- Proofread EPUB files to ensure alignment, correct typos, and maintain content consistency.
- Tracked and analyzed data weekly, monthly, and yearly using Vlookup to inform stakeholders.
- Identified and addressed root causes in conversion pipeline, collaborating with internal teams for resolution.
- Utilize Microsoft Office products and applications for day-to-day activities.
- Leveraged competitor analyses to identify gaps in market coverage and develop targeted content plans addressing those areas effectively.
- Continuously sought to expand industry knowledge and stay current on trends, attending relevant conferences and workshops for professional development.
Lead Technical Recruiter - Top Gallent Tech Recruiter - Remote
(2021-03 - 2021-07)
- Executed recruitment marketing strategies, conducted passive candidate searches, and developed referral programs to attract top talent.
- Execute recruitment marketing strategies, passive candidate searches, and referrals.
- Implemented an Applicant Tracking System (ATS) to streamline recruitment processes and improve candidate tracking.
- Generated compliance reports, ensured adherence to hiring regulations, and maintained security standards throughout recruitment.
