Chanci Malik
IT Support & Customer Support Professional
Talent
HisarMember since May 28, 2026
IT SupportCustomer SupportCommunication
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IT SupportCustomer SupportCommunication
About
IT Support & Customer Support Professional with experience in handling inbound customer queries, ticketing workflows, issue resolution, and operational support at Binary Semantics. Strong communication and problem-solving skills with interest in L1/L2 Technical Support and Application Support roles in IT/SaaS environments.
Experience
Trainee – IT Sales - Binary Semantics Pvt. Ltd. - Gurugram, Haryana
(2025-01 - 2026-05)
- Handled inbound customer queries in a structured corporate environment
- Assisted customers with issue resolution and query handling
- Gained exposure to CRM tools and ticketing workflows
- Supported operational and customer support processes
- Developed communication and problem-solving skills in a fast-paced environment
Education
B.Tech - Computer Science & Engineering - Chitkara University, Rajpura (2020 - 2024)
Class XII - St. Francis Xavier School, Hisar (2019 - 2020)
Class X - St. Francis Xavier School, Hisar (2017 - 2018)
Skills
IT Support & Customer Support Professional
